Senior Implementation Consultant - Alternatives

SS&C•New York, NY

10d•Hybrid

About The Position

SS&C is looking for a Senior Implementation Consultant to join the Alternatives (Alts) Implementations team responsible for onboarding the Eze OMS. We are looking for an organized individual that can coordinate with a variety of internal/external stakeholders, communicate with project managers, and consult on solutions to best fit clients’ business use cases. If you enjoy working with financial technology and being a knowledgeable product expert in a collaborative team-based environment, we want to hear from you! Implementation Consultants play an essential role in nearly every phase of SS&C’s implementation project, from post-sales project design to client requirement delivery. Collaboration is an important part of the role, to ensure that the onboarding requirements are understood by internal/external stakeholders and implemented to plan, ultimately driving client satisfaction through effective project execution. In addition, Implementation Consultants are responsible for creating effective, scalable, and supportable configurations through testing and analysis of different workflows based off initial requirement gathering. We expect the individual to help develop and apply best practices with an eye on constantly improving the team’s effectiveness.

Requirements

Bachelor’s degree required
5+ years of professional experience in either a financial services or technology onboarding role preferred
Demonstrated project management and organizational skills; must have the ability to prioritize and manage multiple projects effectively in a fast-paced environment
Must have analytical thinking and problem-solving abilities
Effective communication skills to set internal and external expectations
Usage of AI tools for process automation and productivity enhancement
Working knowledge of relational databases, Windows server environments and experience learning new technical tools.

Responsibilities

Partner with Sales and Implementation Architects to understand client workflows and define Order Management requirements
Own the configuration and testing of front-office solutions, with a focus on core Order Management, Trading and related integrations
Manage functional delivery across multiple concurrent client implementations
Collaborate with team members across all aspects of implementations, from documenting business requirements to defining system configurations and integration requirements, while providing backup coverage as needed
Configure client workflows based on approved functional requirements and implementation best practices
Coordinate user acceptance testing, track readiness, and resolve issues affecting delivery
Lead OMS training for Portfolio Managers, Traders, Operations teams, and other user groups
Coordinate with clients, third parties, Project Managers, and specialist teams, including FIX, API, and Compliance
Communicate functional status, risks, dependencies, and required decisions to relevant stakeholders
Support onsite and remote go-live events, triage post-launch issues, and prepare clients for transition to ongoing support
Document client configurations, workflows, and customizations to support effective knowledge transfer
Use AI and automation tools responsibly to reduce manual effort, improve implementation workflows, and accelerate delivery
Build alternatives industry expertise through engagement with hedge funds, asset managers, and ETF providers