Senior Implementation Consultant - Alternatives
About The Position
SS&C is looking for a Senior Implementation Consultant to join the Alternatives (Alts) Implementations team responsible for onboarding the Eze OMS. This role requires an organized individual capable of coordinating with various internal and external stakeholders, communicating with project managers, and consulting on solutions to best fit clients’ business use cases. Implementation Consultants are integral to SS&C’s implementation projects, covering phases from post-sales project design to client requirement delivery. Collaboration is key to ensuring onboarding requirements are understood and implemented as planned, leading to client satisfaction. The role involves creating effective, scalable, and supportable configurations through testing and analysis of workflows based on initial requirement gathering. Developing and applying best practices to enhance team effectiveness is also expected.
Requirements
- Bachelor’s degree required
- 5+ years of professional experience in either a financial services or technology onboarding role preferred
- Demonstrated project management and organizational skills; must have the ability to prioritize and manage multiple projects effectively in a fast-paced environment
- Must have analytical thinking and problem-solving abilities
- Effective communication skills to set internal and external expectations
- Usage of AI tools for process automation and productivity enhancement
- Working knowledge of relational databases, Windows server environments and experience learning new technical tools.
Responsibilities
- Partner with Sales and Implementation Architects to understand client workflows and define Order Management requirements
- Own the configuration and testing of front-office solutions, with a focus on core Order Management, Trading and related integrations
- Manage functional delivery across multiple concurrent client implementations
- Collaborate with team members across all aspects of implementations, from documenting business requirements to defining system configurations and integration requirements, while providing backup coverage as needed
- Configure client workflows based on approved functional requirements and implementation best practices
- Coordinate user acceptance testing, track readiness, and resolve issues affecting delivery
- Lead OMS training for Portfolio Managers, Traders, Operations teams, and other user groups
- Coordinate with clients, third parties, Project Managers, and specialist teams, including FIX, API, and Compliance
- Communicate functional status, risks, dependencies, and required decisions to relevant stakeholders
- Support onsite and remote go-live events, triage post-launch issues, and prepare clients for transition to ongoing support
- Document client configurations, workflows, and customizations to support effective knowledge transfer
- Use AI and automation tools responsibly to reduce manual effort, improve implementation workflows, and accelerate delivery
- Build alternatives industry expertise through engagement with hedge funds, asset managers, and ETF providers
Benefits
- Medical, Dental, Vision coverage
- 401(k) plan with company match
- Paid time off
- Holidays
- Parental leave
- Professional development reimbursement opportunity
- Discounts on fitness clubs, travel and more!
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What This Job Offers
Job Type
Full-time
Career Level
Senior
