Senior Impact Manager

City Year • Miami, FL

1d • Onsite

About The Position

The mission of the Senior Impact Manager (IM) role is to coach and develop AmeriCorps Members as a City Year team of idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students. Reporting directly to an Impact Director, the IM’s role plays a critical part in implementing City Year’s school-based Whole School Whole Child mission and practices within their partner schools by leading AmeriCorps Members and working closely with school leadership in pursuit of meaningful outcomes at a student level.

Requirements

• Demonstrated ability to develop and manage complex relationships with schools and community partners.
• Proven ability to have tough conversations and to hold staff accountable towards their performance goals.
• Experience managing relationships with a diverse group of internal and external stakeholders to help achieve goals.
• Proven success managing diverse teams towards a common goal.
• History of coaching/leading young people between the ages of 17-24.
• Strong record of achieving transformational results with students and communities, at the classroom, school, or network/multiple-school levels.
• Ability to problem solve, trouble shoot, and show creative problem solving when faced with perceived barriers.
• Track record of completing required tasks and job functions on time and with high fidelity.
• Ability to translate mission and vision from organization level to AmeriCorps Members and/or various school and community partners.
• Ability to communicate complex topics and parse them for specific audiences.
• Ability to communicate effectively, efficiently, and with transparency to the right people at the right time to ensure success of our AmeriCorps Members in service.
• Ability to negotiate while preserving program fidelity and maintaining partnerships.
• Excellent written and oral communication skills.
• Strong group facilitation and presentation skills, including the ability to organize people and ideas in pursuit of specific outcomes.
• Ability to break down large concepts into teachable bits that others can internalize easily.
• Sets high expectations for self and others s/he is leading and holds self and team accountable for performance goals.
• Experience developing diverse groups through coaching, performance plans, reviews, and leadership opportunities.
• Thrives in diverse, youthful, high energy, entrepreneurial, and fast-changing environment.
• Ability to work occasional nights and weekends for events and community service projects.

Nice To Haves

• Experiencing building meaningful relationships, specifically across lines of difference.
• Bachelor’s degree strongly preferred; or equivalent work experience.
• Background in education and/or youth development and management strongly preferred.
• City Year/AmeriCorps experience is a plus.

Responsibilities

• Observe and coach AmeriCorps Members on their implementation of academic intervention programs and student engagement strategies, providing feedback to support their continued growth.
• Oversee ACM-led school climate activities and organizational initiatives, including student/parent engagement events.
• Manage/oversee Extended Day programming (Before and After School).
• Monitor the implementation of weekly Social Emotional Learning interventions by reviewing lesson plans and engaging in “Observation and Coaching”.
• Effectively gather, analyze, and utilize data to oversee collection and input of data by AmeriCorps Members, track progress to goals, and inform decisions and strategy.
• Partner with Evaluations Manager for support with data collection and analysis.
• Lead, manage, and coach a team of, up to, 20 AmeriCorps members to achieve service performance requirements, meet corps practitioner standards, and reach their leadership development potential.
• Lead ongoing AmeriCorps member mentoring, support, and development.
• Build a positive culture across team of AmeriCorps Members in which AmeriCorps Members feel valued, supported, challenged, and successful.
• Plan and execute weekly team meetings and trainings.
• Conduct consistent, formal one on ones with AmeriCorps Members.
• Partner with Impact Coach and Impact Director to identify trends across teams in order to provide support through trainings and coaching.
• Partner with Director of Service and Learning on AmeriCorps Member Career development and training (Leadership After City Year, resume reviews).
• Work closely with Learning and Development Team to follow up with AmeriCorps Members following trainings and development spaces.
• Monitor implementation of school partnership agreement and conditions for success.
• Participate in school leadership meetings, sharing updates and offering support with school-based initiatives.
• Meet weekly with school/City Year liaison, leveraging strong communication and negotiation skills to ensure best possible implementation of WSCW for positive student and ACM outcomes.
• Engage in formal meetings quarterly with Principal and school leadership team for continuous alignment on services and student support.
• Coach Team Leaders on organizing and leading culture building activities and trainings within the schoolhouse.
• Work in partnership with school to ensure AmeriCorps Members are positioned for success.
• Use data to continuously evaluate partnership progress.
• Engage regularly with instructional coaches at school site to ensure AmeriCorps Members receive additional coaching and support.
• Participate successfully in MDCPS/school Impact Reviews, sharing updates and receiving feedback on the work of AmeriCorps Members.
• Consistently check in with AmeriCorps Member partner teachers.
• Join and contribute to one Impact Team Working Group supporting progress in priority areas for City Year Miami Impact Team for the fiscal year.
• Support Recruitment and Admissions with AmeriCorps Member candidate interviews.
• Work closely with City Year Miami’s Development Team on the execution of fundraising and partnership events, including as part of at least one planning committee leading up to the event.
• Effectively manage school team budgets and prioritize responsible use of organizational resources.
• Engage fully in City Year Miami’s Performance Management Process.
• Communicate effectively across departments.

Benefits

• health insurance with Flexible Spending Account
• paid vacation
• holidays
• parental leave
• 401K
• medical, dental, vision, life, accidental death and dismemberment and disability coverage
• Flexible Spending Accounts (FSA)
• 401(k) plan(s)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree