Senior Immigration Program Manager

DoorDash USA•Los Angeles, AZ

16h

About The Position

At DoorDash, our people are at the heart of everything we do. With operations spanning 40+ countries, ensuring smooth and compliant immigration is critical to our growth. The Global Immigration pillar within our Global Mobility & Immigration (GMI) team manages immigration strategy and operations worldwide, partnering with employees, vendors, and cross-functional teams to deliver scalable, compliant solutions that enable global workforce agility. We’re hiring a Senior Immigration Program Manager to join the Global Immigration pillar. In this role, you’ll focus on managing our high-volume US immigration program, working closely with employees, managers, and vendors to ensure timely and compliant processes. You’ll also contribute to improving how we track, report, and scale immigration support across the business. You’ll own and drive the execution of our US immigration program, with opportunities to expand into the wider Americas region over time. You will report into the Global Immigration Manager on our Global Mobility & Immigration team in the People Operations.

Requirements

At least 4-6 years of experience in US immigration (e.g., at a law firm, vendor, or in-house program) within a high-volume environment.
Supported or managed high-volume immigration programs and thrive on taking ownership of day-to-day execution with accuracy and reliability.
Deep expertise in common US nonimmigrant visa categories (H-1B, L-1, TN, E-3, O-1), as well as experience managing large PERM and immigrant visa programs.
Stay up to date with the latest changes in the US immigration landscape to identify potential areas of risk and plan mitigation strategies.
Able to manage multiple cases at once with accuracy and care, and communicate clearly and collaboratively with employees and partners
Thrive in a fast-paced, changing environment and are eager to grow your scope over time.
Experience with case management systems or centralized vendor platforms to manage immigration cases efficiently.
A collaborative team player who enjoys working cross-functionally and continuously improving how immigration programs operate.

Nice To Haves

Curious and open to thoughtfully using AI tools to enhance efficiency, insights, and impact in your work.

Responsibilities

Take full ownership of our US immigration program - managing day-to-day immigration cases (work visas, green cards, compliance tracking) in close partnership with employees, managers, recruiters, and vendors to ensure timely, compliant, and employee-friendly processes.
Act as a subject matter expert for complex immigration scenarios and serve as the internal point of contact, providing clear guidance on immigration processes, policies, and timelines
Support process improvements, data accuracy, and reporting across our immigration portfolio
Contribute to scalable practices as our team grows, proactively identifying program gaps and opportunities for improvement
Be part of a supportive and fast-paced global People team that values collaboration and innovative problem-solving
Partner with cross-functional teams (Legal, Talent Acquisition) and our larger GMI team to ensure alignment and compliance

Benefits

comprehensive benefits package
401(k) plan with employer matching
16 weeks of paid parental leave
wellness benefits
commuter benefits match
paid time off
paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
medical benefits
dental benefits
vision benefits
11 paid holidays
disability insurance
basic life insurance
family-forming assistance
mental health program
flexible paid time off/vacation
80 hours of paid sick time per year (for salaried roles)
premium healthcare
wellness expense reimbursement