Immigration Program Analyst
About The Position
The Immigration Program Analyst will be responsible for overall delivery of all immigration services for the Austin team. The Immigration Program Analyst will be responsible for keeping abreast and incorporating the latest technology advancements and best practices used in the Austin immigration practice. The Program Analyst will also be a key contributor to larger immigration practice projects including data governance. This position may be remote, but the successful candidate must reside in a state where we have a physical office. We will consider qualified applicants with criminal histories in the manner consistent with the Los Angeles Fair Chance Initiative for Hiring. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the Fair Chance Ordinance.
Requirements
- Bachelor’s Degree/Underlying technical degree (e.g. Computer Science, Engineering, etc.) desired and/or equivalent combination of relevant skills and experience.
- 5+ years’ program management experience in a multi-stakeholder environment.
- Knowledge of program management approaches, tools and phases of the project lifecycle.
- Strong program / project management skills to support delivery of a global program.
- Stakeholder management skills with the ability to build partnerships, to work collaboratively with and through others to meet shared objectives.
- Strong and pro-active planning and delivery focus.
- Ability to work on own initiative and to deadlines.
Nice To Haves
- Project Management certification (Prince2, PMP), preferred.
Responsibilities
- Analyze current internal operating procedures and make recommendations and execute projects.
- Monitor regular caseload reports, stats reports, and dashboards.
- Meet with individual contributors to prioritize matters internally and ensure that we meet/exceed service level agreements.
- Utilize legal and other project management tools and processes to plan and execute delivery of key client projects.
- Communicate project plans and timelines and assign tasks and monitor execution and milestones accordingly.
- Monitor individual contributor compliance with firm best practices regarding data governance and provide direction as appropriate.
- Evangelize technology use and best practices and identify, plan, and execute projects relating to continual improvement working with various cross-functional teams within the firm including Data Analysts, Knowledge Management, and IT.
- Participate in onboarding individual contributors and provide regular communication and training relating data governance, technology usage, and process improvements.
- Continually improve user interface for internal and external stakeholders.
- Identify improvement and innovation opportunities and serve as liaison internally within the firm to improve and execute best practices and technology improvements.
Benefits
- Paid Time Off
- Paid Sick Leave
- a 401(k) matching program
- Profit Sharing
- Paid Holidays
- Paid Parental Leave
- affordable Health and Life Insurance including Dental & Vision coverage
- Health Savings Account /Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses
- Tuition Reimbursement
- an Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
