Senior IBX Critical Facilities Engineer

Equinix • Palo Alto, CA

7d • $84,000 - $126,000

About The Position

The Senior IBX Critical Facilities Engineer is a skilled specialist who supports the overall team and performs assignments requiring considerable judgment, initiative, and a deep understanding of standard operating procedures. The role maintains and evolves critical facility infrastructure, resolving specialized issues and supporting reliable operations at an Equinix site.

The engineer performs specialized preventative and corrective maintenance, repairs, installations, inspections, monitoring, and troubleshooting of critical facility systems. The role also coordinates vendors and maintenance activities, maintains technical documentation, supports incident response and root cause analysis, completes work requests and infrastructure projects, and collaborates with and mentors team members. The position requires at least three years of experience and a high school diploma. The listed annual base-pay target for Silicon Valley is $84,000–$126,000; bonus and equity may also be available depending on the position.

Requirements

• At least 3 years of experience.
• High school diploma.

Responsibilities

• Perform specialized preventative and corrective maintenance on critical facility components and systems.
• Carry out moderately difficult repairs, maintenance, installations, and on-site inspections of critical facility systems.
• Monitor the Building Monitoring System (BMS), resolve specialized alarms, follow standard procedures, and recommend solutions.
• Operate and maintain plumbing, fire suppression, and life-safety systems.
• Implement energy-efficiency measures and assist team members in coordinating critical infrastructure.
• Coordinate and direct vendors performing skilled tasks, ensuring maintenance follows standards and requirements.
• Assist with creating and submitting maintenance scripts.
• Track and implement the work approval process for service providers performing critical maintenance, including work briefings, workday/shift oversight, and final reviews.
• Update technical files for plants and equipment with vendors to keep documentation and builds current.
• Gather site data and prepare logs and permits, including Maintenance Operation Protocols (MOPs) and scripts.
• Identify Single Points of Failure (SPOFs) and recommend solutions.
• Respond to on-site incidents, including failures, significant problems, and delays; support site staff during incidents.
• Perform Root Cause Analysis (RCA) and recommend solutions.
• Support adherence to processes and procedures.
• Complete skilled work requests and circuit installations.
• Troubleshoot and maintain office equipment when necessary, and repair auxiliary equipment and machines to minimize downtime.
• Make moderate changes to mechanical, electrical, and specialized systems as directed.
• Carry out complex infrastructure projects and support lifecycle, end-of-life, and critical replacement projects; recommend infrastructure projects when appropriate.
• Collaborate with others to resolve difficult facility incidents and mentor team members in skilled maintenance and incident resolution.
• Inform stakeholders of inventory needs and may help coordinate processes for maintaining inventory of critical parts and equipment.

Benefits

• Employee Assistance Program.
• Health insurance.
• Life insurance.
• Disability insurance.
• Voluntary insurance plans for employees and eligible family members.
• Retirement plan with employee and employer contributions.
• Accrued paid time off (PTO).
• Paid holidays.
• Bonus eligibility; equity may be offered depending on the position.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED