Senior HVAC Warranty Technician

Energy Serv•Naperville, IL
•$35 - $40

About The Position

Energy Services Air Conditioning & Heating Company is seeking a highly experienced Senior HVAC Warranty Technician for a senior-level technical role focused on warranty calls, callbacks, advanced troubleshooting, and quality assurance. The technician diagnoses complex issues, identifies root causes, and ensures work meets company standards for quality and customer satisfaction. The role serves residential and commercial customers and involves a variety of HVAC systems and equipment. Energy Services describes itself as a trusted residential plumbing, heating, and home comfort company with nearly 50 years of history. The position offers year-round work, weekly pay, a company-provided vehicle, tools, and technology, a full benefits package with a 401(k) company match, paid holidays, generous PTO, career growth, and ongoing technical training. The posted pay range is $35.00–$40.00 per hour.

Requirements

  • At least 10 years of hands-on HVAC experience diagnosing, troubleshooting, servicing, and repairing residential and commercial HVAC systems and equipment.
  • Strong technical skills and knowledge of air conditioning systems, furnaces, heat pumps, boilers, packaged equipment, Magic-Pak systems, PTAC units, and related HVAC equipment.
  • Excellent customer service and communication skills, including the ability to work confidently with customers in challenging situations.
  • Advanced diagnostic and troubleshooting abilities, including identifying difficult or recurring system issues.
  • Strong understanding of proper HVAC installation practices, system operation, manufacturer specifications, and quality standards.
  • EPA Certification required.
  • Strong attention to detail, accountability, and commitment to completing work correctly.
  • Valid driver’s license with a clean driving record.
  • Ability to lift and carry equipment up to 50 lbs. and work in attics, crawl spaces, mechanical rooms, and outdoor environments.

Nice To Haves

  • NATE Certification.

Responsibilities

  • Handle HVAC warranty calls and callbacks, resolving complex service issues that require advanced technical expertise.
  • Diagnose, troubleshoot, and repair air conditioners, furnaces, heat pumps, boilers, packaged units, Magic-Pak systems, PTAC units, and other HVAC equipment.
  • Troubleshoot residential and commercial HVAC systems and applications.
  • Perform quality assurance and quality control inspections to ensure installations and repairs meet company standards, manufacturer specifications, and applicable codes.
  • Serve as a senior technical resource for complicated HVAC issues requiring additional troubleshooting or expertise.
  • Accurately document findings, repairs, warranty work, and corrective actions using company technology.
  • Maintain high standards of workmanship, safety, professionalism, and customer care on every call.

Benefits

  • Company-provided vehicle, tools, and technology.
  • Full benefits package.
  • 401(k) with company match.
  • Paid holidays.
  • Generous PTO.
  • Career growth and ongoing technical training.
  • Steady, year-round work.
  • Weekly pay.
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