Senior HVAC Service Technician

LED FastStart • New Orleans, LA

10d • Onsite

About The Position

Gallo Mechanical Services (GMS) is looking for Senior HVAC Service Technicians to join their high performing team. The company seeks strong team players who are passionate about exceeding customer expectations. Senior HVAC Service Technicians will mentor junior team members to help them expand their HVAC knowledge and skills. The role involves providing service, installation, and maintenance to customers in a defined market with a diverse commercial base. This includes installing, commissioning, troubleshooting, repairing, and starting up HVAC systems in commercial environments, from new facility setups to existing facility retrofits. The Senior HVAC Service Technician performs scheduled and unscheduled preventative maintenance, inspections, site surveys, and service requests, including replacement and modifications of equipment or systems as needed or requested by customers.

Requirements

• A High School Diploma or equivalent.
• 5+ years of experience in HVAC service (Split Systems, Packaged Systems, DX Systems, VRF's, Chillers, Pumps, Etc.). or equivalent combination of education (Technical School) and experience.
• Operating and working proficiency with handheld computers (I.e. Smartphone, iPad).
• This position requires working in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, precarious places, and risk of electrical shock (high voltage).
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling.
• Requires employees to regularly lift and or move up to 10 pounds, frequently lift and or move up to 25 pounds and occasionally lift and or move more than 50 pounds.
• Must be able to climb ladders.
• EPA Certification required.

Nice To Haves

• Ability to troubleshoot and repair HVAC equipment preferred.

Responsibilities

• Represents the Company by serving as the direct customer contact and is responsible for servicing products and equipment on assigned projects, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at customer's location.
• Responsible for end-to-end testing, maintenance, starting up, commissioning, and servicing on assigned HVAC projects.
• Coordinates with team leader and customer to precisely understand requirements for all on-site installation and repairs by extensively examining building layouts, forecasting issues, gathering materials and synchronizing on-site work.
• Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units, as well as propose retrofits, upgrades and or enhancements to existing systems.
• Ensures high levels of customer satisfaction. Meets regularly with customers to become familiar with needs and preferences. Keeps customers informed on the nature of service provided, outstanding issues, and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work.
• Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.
• Displays team effort and dedication to customers by maintaining flexibility to work overtime and weeks as the business requires, including occasional overnight stays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED