Senior Human Resources Generalist, Learning and Development

Delta Dental of Minnesota•Minneapolis, MN
•$74,000 - $92,500

About The Position

The Senior Human Resources Generalist provides a full range of HR services and support while implementing HR strategies and solutions for company-wide business partners. The role combines broad human resources expertise with deep learning and development knowledge and works closely with the HR Director and other HR leaders on ongoing initiatives, primarily in learning and development, as well as performance management, talent acquisition, employee relations, leave management, process improvement, metrics, regulatory compliance, policies, programs, and activities. The position provides advice and support to management and builds effective relationships with internal and external business partners. The role evaluates, designs, and implements learning and development initiatives to strengthen employee capabilities, leadership effectiveness, and organizational performance. It translates business priorities into practical, measurable learning solutions through consulting, facilitation, project management, and relationship building, while supporting a culture of continuous learning and professional growth. This position is with Stratacor, an affiliate of Delta Dental of Minnesota. Applicants must be authorized to work for any U.S. employer; employment authorization sponsorship is not available.

Requirements

  • Bachelor’s degree in Human Resources or a related field, or demonstrated equivalent relevant experience.
  • Five to eight years of human resources experience, including significant hands-on experience in learning and development.
  • Experience partnering with managers and leaders on talent development, performance management, and organizational effectiveness.
  • Knowledge of core HR practices, including employee relations, onboarding, performance management, and employment compliance.
  • Deep expertise in adult learning principles, instructional design, facilitation, and learning program evaluation.
  • Strong consulting skills and ability to translate business challenges into effective talent development solutions.
  • Excellent presentation, communication, facilitation, interpersonal, customer service, and relationship-building skills.
  • Excellent project management, organizational, and execution skills.
  • Ability to establish collaborative working relationships with executives, hiring managers, and HR team members to create an efficient sourcing and selection workflow.
  • Demonstrated experience selecting, implementing, and coordinating a talent acquisition system that attracts, captures, and deploys candidates while tracking decisions.
  • High attention to detail and accuracy; ability to prioritize and organize multiple tasks or projects.
  • Ability to work proactively and autonomously as well as collaboratively with a team.
  • Ability to handle confidential and sensitive employee information with discretion.
  • Proficiency with MS Office Suite, learning management systems, applicant tracking systems, and HRIS technology.
  • Demonstrated ability to balance strategic initiatives with hands-on HR responsibilities.
  • Minimal travel, averaging two weeks per year to the Bemidji office.
  • Ability to lift up to 20 pounds.
  • Ability to work for any U.S. employer; the company is unable to sponsor or assume sponsorship of employment authorization.

Nice To Haves

  • Professional HR certification.
  • Learning and development or instructional design certification.
  • Experience with leadership development frameworks and competency models.
  • Experience optimizing an LMS or other learning technologies.
  • HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP.

Responsibilities

  • Develop and execute learning and development strategies aligned with organizational objectives, workforce needs, and business priorities.
  • Assess organizational and individual learning needs through consultation with leaders, employee feedback, performance data, and skill gap analyses.
  • Design, develop, and facilitate learning experiences using instructor-led training, virtual learning, e-learning, coaching, and blended approaches.
  • Lead development and delivery of programs focused on leadership development, manager effectiveness, communication, collaboration, engagement, and professional skills.
  • Establish and maintain learning pathways supporting onboarding, role-specific proficiency, career progression, and leadership readiness.
  • Evaluate learning program effectiveness using participation data, learner feedback, knowledge assessments, behavior change, and business outcomes.
  • Maintain and optimize learning management systems, learning content, and development resources.
  • Coordinate talent acquisition for exempt and non-exempt roles, including recruitment, orientation, onboarding, and training.
  • Develop staffing strategies with hiring managers, identify recruiting needs and qualifications, and build qualified candidate pools.
  • Coordinate recruiting processes, interview candidates, attend career fairs, assist managers with job descriptions and requisitions, and partner with agencies on temporary labor.
  • Build an efficient talent acquisition workflow through partnerships with the HR team.
  • Consult with employees and management on employee relations issues; support progressive discipline and standards-of-conduct documentation, and consult HR leadership on escalated or formal corrective actions.
  • Answer employee questions about company programs and policies, including benefits, leaves of absence, and attendance; support compliance with applicable laws and regulations and administer HR policies and procedures.
  • Consult with management on job descriptions, salary action change forms, and performance and coaching documents.
  • Collect, file, and maintain employment records; monitor retention requirements and ensure department processes are followed for personnel and benefit files, Form I-9, voluntary surveys, and attestations.
  • Maintain records related to compliance activities, partner with HR and Legal to review and update policies, and consult with and update the Chief Compliance Officer on annual reviews and monitoring progress.
  • Maintain accurate employee records and HR databases and support data integrity reviews.
  • Recommend and implement process improvements to enhance HR compliance and efficiency.
  • Work on additional projects and perform other duties as assigned to support the long-term development of a best-in-class HR function.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability coverage
  • Flexible spending plans
  • 401(k) plan
  • Paid Time Off (PTO)
  • Holidays
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