Senior Human Resources Generalist (50889)

The Family Place•Dallas, TX

36d•Onsite

About The Position

In this position as Senior HR Generalist, you will serve as a key partner in delivering a high-quality, employee-centered HR experience across The Family Place, supporting leaders and employees in navigating complex HR matters while driving effective, compliant, and efficient HR operations. You'll wear multiple hats as a well-rounded HR professional working across all areas of Human Resources, from employee relations and performance management to payroll and benefits administration, HRIS management, leave administration, and compliance, while building trust through collaboration, sound judgment, and resourceful problem-solving. Serve as a primary point of contact for employee relations, conduct workplace investigations, support conflict resolution, and partner with the Head of HR and Compliance team to maintain organizational policies and ensure compliance with employment laws. Manage HRIS administration and optimization in Paycom, develop HR metrics and dashboards that inform data-driven decision-making, support recruiting and onboarding initiatives, and identify opportunities to improve HR processes and employee experience across the organization. This role offers the opportunity to grow into an HR Manager role over time and is well-suited for someone motivated to develop into a future HR leader. If you're a curious, resourceful problem solver who takes ownership and follows through, brings sound judgment to complex situations, and wants to build an engaging employee experience while supporting a mission-driven nonprofit serving survivors of domestic violence, this is your opportunity to grow as an HR leader.

Requirements

Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
5+ years of experience working as a Human Resources Generalist.
Demonstrated experience in employee relations and workplace investigations.
Working knowledge of payroll, benefits, leave administration, and HR compliance.
Experience with HRIS systems (Paycom preferred).
Strong communication, problem-solving, and decision-making skills.
Valid Texas Driver’s License and a clear driving record.
Comprehensive knowledge of HR practices across employee relations, payroll, benefits, and compliance.
Understanding of employment laws including FMLA, ADA, workers' compensation, and unemployment insurance.
Knowledge of HRIS systems, particularly Paycom.
Familiarity with nonprofit HR practices and multi-program organizational structures.
Knowledge of performance management and conflict resolution practices.
Understanding of workplace investigation protocols and best practices.
Strong communication skills, both written and verbal, for engaging with diverse stakeholders.
Excellent problem-solving and decision-making skills.
Ability to work across all areas of HR with equal competency and enthusiasm.
Ability to navigate complex and sensitive HR situations with sound judgment and discretion.
Ability to take ownership and follow through on HR initiatives and problem-solving.

Nice To Haves

HR certification (PHR or SHRM-CP)
Experience in a nonprofit or multi-program environment

Responsibilities

Serve as a primary point of contact for employee relations matters.
Conduct workplace investigations and support performance management and conflict resolution.
Manage leave of absence processes, including FMLA, ADA, and other applicable leaves.
Support workers' compensation and respond to unemployment claims, including hearings as needed.
Oversee payroll, benefits, and leave administration processes in partnership with the Payroll & Benefits Coordinator.
Guide day-to-day HR operations without direct supervisory responsibility.
Oversee HRIS (Paycom) administration, configuration, and optimization, ensuring data accuracy and integrity.
Develop and maintain HR metrics, dashboards, and reports to support data-driven decision-making.
Partner with the Head of HR and the Compliance department to maintain the employee handbook and HR policies.
Develop and maintain HR policies, procedures, and SOPs to ensure consistency, compliance, and operational effectiveness.
Ensure compliance with employment laws and organizational policies.
Identify opportunities to improve HR processes, systems, and overall employee experience.
Partner with Talent Acquisition on recruiting efforts and support onboarding initiatives.
Collaborate with the HR team on training and employee development initiatives.
Performs other job-related duties as assigned