Senior Human Resources Business Partner

FM•Norwood, MA

1d•Hybrid

About The Position

FM is a mutual insurance company focused on property risk management and resilience for its policyholder-owners. The Senior Human Resources Business Partner acts as a strategic partner to executive, staff, and line management, providing comprehensive HR consultation to diverse business segments. The role develops customized HR solutions and personnel-management tools that support strategic objectives, coaches leaders on recruiting, employee relations, employee development, deployment, and retention, and champions employee concerns. This is a full-time, office-based position in Norwood, Massachusetts, with eligibility to work remotely one day per week. Occasional travel to Johnston, Rhode Island, and/or other U.S. corporate locations is required based on business needs; overnight domestic travel is required, and international travel may occur depending on business needs.

Requirements

Four-year college degree; a blend of education, experience, and skills may be considered instead.
10 or more years of HR experience; a blend of education, experience, and skills may be considered.
Excellent consulting and project-management skills.
Excellent verbal and written communication skills.
Excellent customer-service skills.
Excellent business acumen and interpersonal skills.
Ability to coordinate activities with team members and other stakeholders.
Strong work ethic, time-management skills, and a positive attitude.
Ability to multitask and change priorities effectively.
Experience with human-capital technologies, including Workday.
Knowledge of labor-market trends and the competitive environment.
Knowledge of assessing business challenges, supporting change initiatives, and developing and implementing solutions that meet regional and employee needs.
Ability to create and present briefings and presentations to small and large groups of peers and executives.
Ability to adapt and change strategy when needed.
Proven ability to solve complex people-related challenges.
Analytical thinking and ability to apply data to decision-making on complex problems.
Excellent problem-solving, conflict-resolution, and decision-making skills.
Leadership and consulting skills to engage effectively with senior leaders and lead cross-functional project teams.
Leadership agility, sound judgment, and influence.
Ability to write clearly and succinctly in varied communication settings to convey messages with intended impact.

Nice To Haves

Graduate degree or equivalent experience preferred.

Responsibilities

Develop business partnerships and create and drive business plans incorporating HR programs tailored to the needs of multiple business segments.
Understand the business plans, strategies, initiatives, and basic processes of supported business segments.
Participate as a member of management teams in planning and implementing a full range of HR services, including organizational planning, selection and placement, employee relations, performance management, competency modeling, policy interpretation, career-path planning, motivation, training and education, and process improvement.
Monitor HR trends and assess their applicability to the organization to advance FM's HR consulting model.
Counsel managers on handling complex employee-relations issues to minimize financial risk; investigate and advise management and employees on individual issues and direct appropriate actions.
Formulate, analyze, and interpret HR policies, practices, and programs that maximize employee potential while addressing legal, company-plan, and cultural requirements.
Partner across the Human Resources organization to develop, achieve, and implement corporate-wide HR initiatives.
Coach executives and managers on recruitment, employee relations, development, deployment, and retention of high-caliber employees.