Senior HR Business Partner
About The Position
Woodland Park Zoo is hiring a full-time Senior Human Resources Business Partner in its People & Culture department. The role serves as a strategic partner to managers and department leaders, advising on workforce planning, organizational design, succession planning, and talent development. It leads complex employee and labor relations matters and coaches managers and employees on performance, accountability, communication, leadership, and engagement. The position also supports organizational effectiveness and change, employment-law compliance, workforce analytics, policy development, and cross-functional People & Culture initiatives. The position is hybrid, with at least three days per week on-site and two days remote. The successful applicant must live and work in Washington State. Woodland Park Zoo’s mission is to save wildlife and inspire everyone to make conservation a priority in their lives.
Requirements
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field, or an equivalent combination of education and experience.
- Minimum of six years of progressively responsible human resources experience.
- Minimum of three years supporting employee relations, manager consultation, and workplace investigations.
- Demonstrated experience partnering directly with leaders on strategic workforce and organizational initiatives.
- Experience supporting organizational change, workforce planning, and talent management efforts.
- Excellent verbal and written communication skills, with the ability to adapt communication to the audience and situation.
- Strong consultation, coaching, influencing, problem-solving, and conflict-resolution skills.
- Ability to build trusted relationships across all levels of an organization and maintain discretion with sensitive matters.
- Must live and work in Washington State to perform the role.
Nice To Haves
- SHRM-SCP, SHRM-CP, SPHR, PHR, or equivalent professional certification.
- Experience supporting collective bargaining and labor relations activities.
- Professional coaching certification or leadership development experience.
- Experience in a nonprofit, zoological, museum, conservation, educational, or other mission-driven organization.
- Ability to speak a language in addition to English.
Responsibilities
- Serve as a strategic People & Culture partner to managers and department leaders, providing consultation on workforce planning, organizational design, succession planning, and talent development.
- Lead complex employee and labor relations matters, including investigations, grievances, corrective actions, conflict resolution, and policy interpretation.
- Coach and develop employees and managers on performance management, accountability, communication, leadership effectiveness, and employee engagement strategies.
- Drive organizational effectiveness and change initiatives, supporting restructures, department transitions, workforce planning, and culture-enhancing programs.
- Ensure compliance and support continuous improvement through employment law guidance, workforce analytics, policy development, and cross-functional People & Culture projects.
Benefits
- Medical, dental, and vision HMO and PPO plans for employees and eligible dependents.
- 11 paid holidays and 4 personal holidays.
- Vacation and sick leave accrual.
- Flexible Spending Account (FSA).
- Employee Assistance Program (EAP).
- Tuition reimbursement.
- Free zoo membership after 90 days.
- Complimentary zoo tickets and employee discounts.
- Free staff parking.
- 403(b) Retirement Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
