About The Position

The Sr. HRBP, Clinical Leadership Support, acts as a strategic support partner to DCA’s Chief Clinical Officer and VP of Hygiene (“DCA Clinical Support Leaders”), and DCA allied professional entity dental practices (each a “PC”), Dental Directors, Hygiene Advisor's and other senior allied PC clinical leaders (collectively, “PC Clinical Leadership”) to provide dedicated human resources (“HR”) guidance and support that helps drive organizational success within clinical teams and practices. This role will partner across the HR centers of excellence, such as Total Rewards, Talent Development, Talent Acquisition and HR Operations, to leverage their expertise in supporting PC doctors and hygienists (“Providers”). This role will also collaborate with other Sr. HRBP’s to maintain an integrated approach to strategic human capital management and serve as a strong thought leader within the HR organization and to the Chief Human Resources Officer.

Requirements

  • High School Diploma or equivalent required
  • Bachelor’s Degree required
  • At least 10 years of experience in as an HR generalist or adviser
  • Strong understanding of HR best practices, employment laws and regulations
  • Proficiency in HRIS and data analytic tools
  • Excellent communication and client relations skills
  • Proven attention to detail
  • Excellent computer skills
  • Ability to handle sensitive and confidential matters appropriately.
  • Ability to navigate Internet based websites
  • Flexible, ability to multi-task and work with changing priorities and deadlines
  • Must be able to work independently and value a team environment
  • Problem-solving and critical thinking skills
  • Attentive to detail and ability to perform assignments while following company mission, policies and procedures
  • Ability to embrace and contribute to the company’s values

Nice To Haves

  • Certification or training in human resources or talent development tools preferred

Responsibilities

  • Serve as the primary point contact for, and strategic support advisor to, DCA Clinical Support Leaders and PC Clinical Leadership on all HR related matters, ensuring alignment with the organization’s mission, vision and values
  • Provide support, in partnership with DCA Clinical Support Leaders, to PC Clinical Leadership on talent strategies with respect to Providers to drive retention, engagement and productivity, including any requested compensation, productivity and incentives analysis and analysis of engagement surveys and other feedback
  • Be a key support to PC Clinical Leadership in identifying doctors to become partners (Path to Partnership Program) and assisting, in partnership with DCA Clinical Support Leaders, Chief Operating Officer and Chief Legal Officer, with Path to Partnership communications and transactions
  • Partner with DCA Clinical Support Leaders and the Provider Liaison on the effective onboarding of new doctors and help ensure PC Clinical Leadership is aware of any retention risks and areas of opportunity
  • Conduct stay interviews and exit interviews with newly hired Providers and in partnership with DCA Clinical Support Leaders review exit surveys and related feedback with PC Clinical Leadership to identify trends and solutions for mitigating retention risk
  • Assist, in partnership with DCA Clinical Support Leaders, in the organization’s design and support PC Clinical Leadership’s selection, hiring and onboarding processes for key leadership roles among Providers
  • Support, in partnership with DCA Clinical Support Leaders, PC Clinical Leadership’s creation of individual development plans and succession planning for key leadership roles among Providers, and support PC Clinical Leadership’s performance management processes for these roles
  • Help PC Clinical Leadership, in partnership with DCA Clinical Support Leaders, in identifying opportunities to ensure the organization is attracting top talent among Providers
  • Support and track annual engagement survey action plans for PC Clinical Leadership
  • Support PC Clinical Leadership in developing programs, in partnership with DCA Support Leadership and the Head of Talent Development, to facilitate clinical and leadership skills development for Providers, as well as for their support teams
  • Regularly review Talent Acquisition metrics to support ensuring effective fill rate and interview-to-hire ratios and identify solutions to improve quality of hire
  • Support PC Clinical Leadership in opening requisitions and facilitating intake sessions with recruiters in a timely manner to help attract top talent and mitigate business risk, especially with respect to high-priority positions
  • Provide expert and objective advice and coaching counsel to DCA Clinical Support Leaders and PC Clinical Leadership on employment/labor laws, conflict resolution, change management, diversity, HR policies and procedures, and organizational development to promote a fair and equitable work environment
  • Build strong, trusting and transparent relationship with DCA Clinical Support Leaders and PC Clinical Leadership as well as with leaders of HR centers of excellence
  • Assist with investigations and counseling documents for issues among Providers
  • Monitor internal and external changes in law, policies, and practices to define and address risk to employees and the business.
  • Collaborate with other departments within the organization to understand, resolve and remove barriers that impact a Provider or practice from being able to perform at their best
  • Other related duties as assigned
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