Senior HRIS Manager

CSAA Insurance Group • Glendale, AZ

5d • $160,155 - $213,550 • Remote

About The Position

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work. We are actively hiring for a Senior HRIS Manager - Remote Your Role: The Sr. Manager, HRIS provides strategic and operational leadership for the organization’s HR technology ecosystem, including core HRIS platforms and ancillary HR systems that support engagement, reporting, analytics, and workforce insights. This role owns the strategy, governance, and ongoing evolution of HR systems such as Workday, Qualtrics, Power BI reporting, and other HR technology tools that enable people data, insights, and decision-making across the enterprise. This role is responsible for evaluating new functionality, prioritizing adoption, and ensuring disciplined governance across configuration, data access, reporting, and release management. The Sr. Manager, HRIS ensures these systems are stable, compliant, well-integrated, and intentionally designed to improve the employee and leader experience.

Requirements

• 10+ years of related work experience, including 3+ years leading teams, enterprise-wide programs, or large cross-functional initiatives
• BA/BS degree or an equivalent combination of education and experience
• Hands-on HRIS platform expertise: Deep experience with Workday, including configuration, security, testing, and support. Workday-specific integration experience appears often in current postings.
• HR data, reporting, and analytics: Experience with data governance, reporting, dashboards, audits, and data quality, plus translating business questions into usable insights.
• System implementation and enhancement work: Experience leading or supporting HR system implementations, upgrades, releases, and optimization efforts across modules and business processes.
• Compliance, controls, and security: Experience handling sensitive employee data, access controls, audit support, and policy/compliance requirements within HR systems.
• Project, program and change management: Proven success managing enterprise projects, timelines, risks, budgets, testing cycles, change impacts, and stakeholder communication.
• Cross-functional stakeholder partnership: Experience partnering with HR, payroll, IT, finance, security, compliance, and vendors to define requirements and deliver process improvements.
• Core HR functional knowledge: Strong understanding of HR processes such as org structures, compensation, benefits, recruiting, employee lifecycle events, performance, and talent data.

Nice To Haves

• Creates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleagues
• Actively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)
• Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)
• Translates our enterprise strategy and priorities for their team members to connect to the bigger picture
• Demonstrates a company ownership mindset, thinking beyond boundaries of their own area
• Travels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetings
• Fulfills business needs, which may include investing extra time, helping other teams, etc

Responsibilities

• Owns the overall strategy and operational leadership for HR systems, including Workday and ancillary HR technologies such as engagement platforms, reporting and analytics tools, and workforce insight solutions.
• Leads evaluation, prioritization, and controlled adoption of new functionality across HR systems, including AI-enabled features that impact data, automation, reporting, and decision support in compliance with the organization’s governance standards.
• Establishes and enforces governance standards for HR system configuration, integrations, data management, reporting, security, and release management.
• Oversees system configuration, testing, and deployment to ensure changes are introduced in a controlled manner that protects system stability, data integrity, and the employee experience.
• Provides strategic oversight of employee engagement technology, survey design platforms, and feedback systems to ensure alignment with organizational priorities and actionable insights.
• Owns HR reporting and analytics platforms, including dashboards and workforce metrics, ensuring consistency, accuracy, and usability for HR, leaders, and the board.
• Partners with IT, Legal, Security, and HR process owners to ensure responsible use of HR technology, compliance with internal standards, and appropriate controls around data access and AI-enabled capabilities.
• Works with Change Management and Communications parters to translates HR technology capabilities into clear communication, training, and change management plans to support adoption and effective use by HR teams and leaders.
• Manages vendor relationships across the HR technology landscape and coordinates with internal technology partners on integrations, enhancements, and support models.
• Leads, develops, and evaluates HRIS staff to ensure appropriate capacity, skills, and operational effectiveness across HR systems.

Benefits

• We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more!
• Career Growth: We believe in growth for everyone. Here at CSAA IG, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.
• Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including CSAA offices.
• Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees