Senior HRBP Manager

ServiceNow•Austin, TX

About The Position

This role involves understanding the overall business direction and the impact of people decisions to influence choices that fulfill business objectives. The Senior HRBP Manager will contribute to the development and delivery of business plans, operationalize talent initiatives for business growth, and identify/advise on initiatives that drive culture, organizational effectiveness, business performance, and engagement. This role acts as the voice of the business within the HR function, partnering with People Partners, COEs, and Ops to ensure business needs are met with appropriate HR solutions. A key aspect is coaching Senior Business Leaders on people leadership capabilities to enhance their effectiveness and impact. The role also requires using and analyzing data to inform guidance, measure success, and develop proactive actions. Strategic advice will be provided on workforce planning, calibration and succession planning, organization design, change management, culture, leadership and team development, and relevant workforce trends.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
Experience in direct client support and management coaching experience.
Team development/management experience.
Outstanding interpersonal and communication skills, including problem solving, collaboration and relationship building.
Ability to thrive in an unstructured environment and work independently in an ambiguous, high growth, fast-paced environment.
Ability to manage multiple complex issues and prioritize projects concurrently.
Ability to excel at all levels of the HR “stack” - strategic, operational, and tactical.
Credibility and integrity in communications to ensure information flows both upward and downward.
Confidence to challenge respectfully to influence business decisions.

Responsibilities

Understand the overall business direction and impact of people decisions to influence the right business choices.
Contribute to the development and delivery of BU business plans and the scoping of key business initiatives.
Contribute to business growth by operationalizing talent initiatives.
Identify, advise, advocate, and enable initiatives that drive a strong culture, improved organizational effectiveness, business performance, and/or engagement.
Act as the voice of the business in the HR function and partner with People Partners, COEs, and Ops.
Coach Senior Business Leaders on topics such as the development of people leadership capabilities.
Use and analyze data and trends to inform guidance to business leadership and measure success.
Provide strategic advice on strategic workforce planning, calibration and succession planning, organization design, change management, culture, leadership and team development, and relevant workforce trends.