Senior HR Generalist
About The Position
The Senior HR Generalist is a key member of the HR team responsible for executing and supporting core HR functions across a multi-country workforce. This role provides hands-on HR support and advisory across the employee lifecycle, with a strong focus on employee relations, onboarding, compliance, and operational execution. This role is highly versatile and execution-focused, requiring the ability to balance day-to-day HR support with driving process improvements. This role operates in a hybrid work environment, with a blend of in-office and remote work. Regular in-office presence is expected to support employee engagement and operations. Flexibility is required to collaborate across teams located in the U.S., India, and Guatemala.
Requirements
- High School diploma or equivalent required
- 5–8+ years of progressive HR experience
- Strong experience in employee relations
- Strong experience in HR operations
- Knowledge of labor laws and compliance requirements
- Experience with HRIS platforms (e.g., Rippling, ADP, Workday, etc.)
- General/Advanced Knowledge: Excel, Word, Outlook, PowerPoint
- Strong problem-solving and judgment
- Ability to work independently in a fast-paced environment
- Excellent communication and interpersonal skills
- High attention to detail and organization
- Ability to manage multiple priorities across regions/time zones
Nice To Haves
- Bachelor's degree in human resources, business, or related field preferred
- Multi-state and/or international environments experience (preferred)
Responsibilities
- Serve as a primary HR partner for managers and employees
- Provide guidance on performance management, employee concerns and conflict resolution, and policy interpretation
- Conduct and support employee investigations to ensure fair, consistent, and legally compliant outcomes
- Ensure compliance with U.S. regulations and internal policies and procedures
- Maintain accurate employee records in HRIS
- Support audits and documentation requirements
- Drive standardization of HR processes
- Support performance review cycles and documentation
- Assist managers with performance improvement plans (PIPs)
- Partner with leadership on retention and engagement initiatives
- Partner with hiring managers on job description and hiring needs
- Ensure a positive candidate experience
- Assist with offer development and compensation alignment
- Support benefits administration and employee inquiries
- Help implement HR programs (engagement, training, policy rollouts, onboarding, offboarding)
- Maintain HR metrics such as headcount, turnover, and hiring progress
- Support reporting for leadership and workforce planning
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
