Senior HR Business Partner

OneDigital • Rockwall, TX

23d

About The Position

The Senior HR Business Partner understands clients’ missions, visions, values, and operational objectives to anticipate and deliver HR strategies and programs that support their business goals. The role defines and operationalizes HR strategy, provides thought leadership, and delivers a range of client services, including coaching, market intelligence, compensation, performance management, employee relations, training, recruitment, compliance, and risk management.

The position manages client relationships, projects, resources, budgets, agreements, and billing to ensure timely, high-quality delivery and strong client satisfaction. It also leads and provides feedback to assigned team members, develops expertise in HR and business trends, promotes the Insight/OneDigital brand, identifies opportunities to cross-sell services, and contributes to internal initiatives and company culture.

Requirements

• Bachelor’s degree.
• 10–15 years of progressive HR generalist experience.
• Knowledge of employment matters, employee relations, compensation, benefits, compliance, training, process improvement, and management development.
• At least five years of related experience in a consulting, leadership, supervisory, or managerial role, with a demonstrated ability to retain clients and deliver results.
• Prior experience coaching senior management.
• Demonstrated program development expertise.
• Excellent customer service and communication skills.
• Ability to maintain confidentiality and demonstrate honesty and integrity.
• Strong attention to detail, organizational skills, and ability to manage workload.
• Self-motivated and disciplined, with the ability to thrive in a fast-paced environment.
• Expertise in Microsoft Office.
• Must be eligible to work in the United States without work visa or residency sponsorship.

Nice To Haves

• MBA.
• Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification.
• Prior experience with account management software.

Responsibilities

• Develop and provide innovative, cost-effective HR strategies and services to clients, including strategy, coaching, market intelligence, compensation, performance management, counseling, employee relations, training, recruitment, compliance, and risk management.
• Engage regularly with clients to understand their missions, visions, values, business goals, products, services, and success measures.
• Recommend and implement HR strategies, programs, and processes that improve business effectiveness and support client goals.
• Serve as a thought leader in the HR field and share relevant expertise with clients, colleagues, and the Best Practices Library.
• Manage client relationships and ensure client satisfaction with expectations, processes, deliverables, and service.
• Manage projects to deliver timely, high-quality results, and lead teams in delivering client work.
• Leverage personal and team resources to meet utilization and realization targets established by management.
• Identify resource needs for client engagements and communicate them to the Managing Director.
• Provide functional management and performance feedback to assigned resources.
• Manage Insight’s book of business independently and in accordance with company calendars and team protocols.
• Attend networking and HR thought leadership events to promote the Insight/OneDigital brand.
• Cross-sell and up-sell services to promote Insight as a comprehensive HR solution.
• Manage client retainer or project budgets on an ongoing basis.
• Communicate the services covered by client contracts and prepare and deliver additional service agreements before beginning new work.
• Oversee monthly client billing, including accurate tracking of time and expenses and reviewing invoices before delivery.
• Respond to client requests promptly and provide accurate, appropriate information.
• Participate in and model Insight culture, initiatives, meetings, and company values.
• Lead or participate in internal projects such as surveys, trade shows, newsletters, and customer satisfaction initiatives.

Benefits

• Health, wellbeing, retirement, and other financial benefits for eligible employees.
• Paid time off.
• Overtime pay for non-exempt employees.
• Learning and development programs.
• Reimbursement of job-related expenses according to company policy.
• Employee perks and discounts may be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior