Senior HR Business Partner

OneDigital•Rockwall, TX

About The Position

The Senior HR Business Partner understands clients’ missions, visions, values, and operational objectives to anticipate and deliver HR strategies and programs that support their goals. The role positions clients as industry leaders by defining and operationalizing their HR strategy, delivering services across areas such as coaching, compensation, performance management, employee relations, training, recruitment, compliance, and risk management. The role manages client relationships and engagements, including project delivery, resource coordination, budgets, billing, and communication. It contributes to business development through networking and cross-selling services, shares HR and business expertise, and participates in internal initiatives and team culture.

Requirements

  • Bachelor’s degree.
  • 10–15 years of progressive HR generalist experience, including knowledge of employment, employee relations, compensation, benefits, compliance, training, process improvement, and management development.
  • At least five years of related experience in consulting, leadership, supervision, or management, with a demonstrated ability to retain clients and deliver results.
  • Prior experience coaching senior management is essential.
  • Demonstrated program development expertise.
  • Excellent customer service and communication skills.
  • Ability to maintain confidentiality and a high level of honesty and integrity.
  • Strong attention to detail.
  • Self-motivated and disciplined.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and ability to manage workload.
  • Ability to thrive in a fast-paced environment.
  • Expertise in Microsoft Office.
  • Must be eligible to work in the United States without work visa or residency sponsorship.

Nice To Haves

  • MBA preferred.
  • Prior experience with account management software is a plus.
  • Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification is a plus.

Responsibilities

  • Provide clients with innovative, cost-effective HR strategies and services across strategy, coaching, market intelligence, compensation, performance management, counseling, employee relations, training, recruitment, compliance, and risk management.
  • Engage clients to understand their mission, vision, values, goals, measurements, products, services, and strategic business objectives, and use that knowledge to guide HR strategies and tactics.
  • Educate clients and develop recommendations for HR strategies, programs, and processes that improve business effectiveness; serve as a thought leader in HR.
  • Manage client relationships and ensure client satisfaction with expectations, processes, deliverables, and service.
  • Oversee project management and ensure timely, high-quality delivery of client work.
  • Manage personal and team resources to meet utilization and realization targets established by management.
  • Maintain knowledge of HR expertise and business trends, and share that knowledge with colleagues and the Best Practices Library.
  • Determine resource needs for client engagements and communicate them to the Managing Director; lead assigned resources and provide functional management and performance feedback.
  • Manage the Insight book of business independently and in accordance with company calendars and team protocols.
  • Promote the Insight/OneDigital brand by attending networking and HR thought leadership events.
  • Cross-sell and up-sell services to promote Insight as a comprehensive HR solution.
  • Manage client retainer and project budgets, explain contracted service scope, and prepare and deliver additional service agreements before new work begins.
  • Manage monthly client billing, ensuring time and expenses are accurately recorded and invoices are accurate before delivery.
  • Respond to client requests promptly and provide accurate, appropriate information.
  • Participate in Insight culture, initiatives, and meetings; contribute ideas, expertise, and feedback, and model company values.
  • Lead or participate in internal projects such as surveys, trade shows, newsletters, and customer satisfaction initiatives.

Benefits

  • Health, wellbeing, retirement, and other financial benefits for eligible employees.
  • Paid time off.
  • Overtime pay for non-exempt employees.
  • Learning and development programs.
  • Reimbursement of job-related expenses according to company policy.
  • Employee perks and discounts.
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