Senior HR Administrator

NTT Global Data Centers • NorCal, CA, United States of America, CA

1d • $56,100 - $80,200 • Remote

About The Position

NTT Global Data Centers is seeking a detail-oriented and proactive Senior HR Operations Administrator to support complex employee lifecycle processes across a fast-paced global HR environment. In this role, you will serve as a trusted partner to employees, managers, and HR stakeholders by ensuring HR transactions are executed accurately, efficiently, and in compliance with company policies and regulatory requirements. You will play a key role in maintaining data integrity, resolving operational issues, supporting lifecycle events for employees and contingent workers, and contributing to process improvements that enhance service quality and operational excellence.

Requirements

• Demonstrates in-depth understanding of HR operations and complex employee lifecycle processes, including onboarding, job changes, offboarding, and contingent worker administration, with the ability to apply sound judgment and deliver consistent operational excellence.
• Strong working knowledge of the Workday HCM system, with the ability to independently manage transactions, maintain data integrity, and navigate complex process scenarios with accuracy and efficiency.
• Solid understanding of HR compliance, documentation, and audit requirements, with a disciplined approach to risk mitigation, process adherence, and quality execution.
• Advanced organizational, analytical, and problem-solving skills, with the ability to manage competing priorities, identify risks, and escalate issues with appropriate judgment and urgency.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively across managers, employees, Payroll, HRBPs, HRIS, and cross-functional partners in a fast-paced global environment.
• Demonstrated experience supporting HR operations, shared services, or HR administration in a regional or global environment.
• Hands-on experience managing employee lifecycle activities, including onboarding, job changes, offboarding, and contingent worker support.
• Experience processing HR transactions in Workday or a similar HRIS, with a strong focus on accuracy, data integrity, and timely delivery.
• Experience working in a high-volume operational environment while maintaining compliance, documentation standards, and service quality.
• Proven ability to collaborate with Payroll, HRBPs, HRIS, and other stakeholders to support smooth execution of HR processes.
• Experience identifying process issues and contributing to workflow improvements that enhance operational efficiency and employee experience.

Nice To Haves

• Completion or working towards completion of a diploma or degree in a Human Resources field or similar is highly beneficial.

Responsibilities

• Deliver end-to-end HR operational support for employee and contingent worker lifecycle activities, including hires, onboarding, conversions, job changes, transfers, promotions, and offboarding.
• Execute Workday transactions accurately and on time, maintaining a strong focus on data quality, compliance, and audit readiness.
• Serve as a key operational point of contact for managers, employees, and new hires on HR processes and lifecycle transactions.
• Manage contingent worker processes, including onboarding, extensions, conversions, and offboarding, in partnership with relevant stakeholders.
• Ensure HR operations are delivered in alignment with global standards while meeting India-specific legal, regulatory, and business requirements.
• Maintain accurate employee records and support data corrections, documentation, and recordkeeping requirements within HR systems.
• Partner closely with Payroll, HRBPs, HRIS, Procurement, and other cross-functional teams to ensure smooth execution of lifecycle events.
• Identify process gaps and support continuous improvement initiatives to enhance efficiency, consistency, and service quality across HR operations.
• Monitor transaction quality and operational risks, escalating issues as needed to protect compliance and service continuity.
• Support onboarding activities and help deliver a seamless employee and manager experience during key lifecycle moments.
• Assist in preparing HR operational data and reports to support tracking, audits, and informed decision-making.
• Contribute to regional HR initiatives and process changes by helping implement new procedures, tools, and best practices.

Benefits

• monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device
• annual bonus
• paid time-off
• medical, dental, and vision benefits
• life and supplemental insurance
• short-term and long-term disability
• flexible spending account
• 401k retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED