SENIOR HOUSING MANAGEMENT OFFICER

WISCONSIN HOUSING & ECONOMIC•Madison, WI

23h•$65,708 - $80,940•Remote

About The Position

WHEDA is seeking a Senior Housing Management Officer to join our Risk & Compliance team in our Madison Office. The Senior Housing Management Officer position is responsible for monitoring the compliance component for a portion of WHEDA’s multifamily affordable housing portfolio related to the most complex programs and properties. This includes strict and timely adherence to compliance laws, regulations, codes, and standards for State and Federal Housing Tax Credits, HUD Section 8 and PRA 811, TCAP/Exchange, Risk Sharing, Housing Trust Funds, HOME, and other federal or state programs as required. This is a lead position that may oversee complex or special projects and provide mentorship/coaching for other staff.

Requirements

Associate degree in Business, Finance, Real Estate, Accounting, Economics, or a closely related field AND 5 years of experience related to asset management or affordable housing compliance; OR equivalent combination of education and experience
Valid Driver’s License Required
Proven coaching and mentoring skills
Advanced knowledge of compliance requirements for all affordable housing programs administered or monitored by WHEDA (HUD, HOME, tax credit, WHEDA, etc.)
Portfolio and asset management principles, practices, and procedures
Risk assessment principles and practices
Construction methods, building maintenance, and housing quality standards
Housing regulations, principles, practices, procedures and applicable federal, state, and local laws
Attention to detail, and ability to troubleshoot for process improvement
Customer service principles
Excellent verbal and written communication skills, including preparation of business correspondence and public speaking
Problem solving skills and ability to work under pressure
Successful prioritizing and management of work projects
Ability to work independently and efficiently
Strong adherence to confidentiality in working with clients and vendors
Tax Credit Specialist(TCS) or Certified Occupancy Specialist (COS) required within 6 months of hire

Responsibilities

Conducts site inspections to assess the financial, regulatory, managerial, and physical condition of assets in the multifamily portfolio in accordance with federal and state regulations; audits tenant files, including income and rent calculations; records onsite review results through reports, forms, and electronic tracking systems. Defines and follows-up on necessary corrective actions.
Manages a portfolio of the most troubled, complex and challenging multifamily assets; collects, compiles, and analyzes operational data to determine the viability of these assets; applies high level monitoring and scrutiny to ensure compliance with program guidelines, and all legal and statutory requirements.
Monitors compliance of property owners and agents with multifamily program guidelines and related legal documents on a daily basis and through annual agent certification approvals; works closely with owners and agents to improve compliance and correct deficiencies through training and guidance.
Researches, applies, and communicates changing government regulations, rulings, legal decisions, and handbooks/manuals as they apply to the multifamily portfolio. Identifies trends that impact housing within designated markets to better inform both internal and external stakeholders.
Assists with owner/agent and tenant concerns regarding advanced compliance concepts pertaining to state, federal and agency policy and regulations and/or rent and income calculations to ensure efficient customer service.
Works closely with internal departments to analyze on-going asset financial performance and assist in capital budget approval/review, reserve and escrow management, and asset viability.
Takes on leadership and subject matter expert role in relation to selecting/implementing new and existing software and formulating/modifying new and existing policies, programs, and procedures.
Leads on-going training, mentoring, and education efforts for new hires, internal staff, and external clients. This may include public speaking.
Performs or assists with other duties as assigned.