About The Position
We are seeking a highly organized, proactive, and solutions-oriented Newsroom Liaison to support internal staff hospitality and operational logistics covering the FIFA World Cup 26™. This role will focus on ensuring a seamless experience for approximately 50–100 newsroom staff, content creators, PR, and digital personnel attending major events and platform activations. This position functions similarly to managing an internal company meeting or traveling staff operations program, rather than traditional guest-facing hospitality. The ideal candidate thrives in fast-paced, evolving environments and is comfortable managing multiple operational workstreams with shifting inputs and timelines.
Requirements
- 5+ years of experience in hospitality operations, event logistics, experiential marketing, corporate meetings, production operations, or related fields
- Experience supporting large-scale internal staff operations, newsroom teams, or high-volume event logistics preferred
- Exceptional organizational skills with strong attention to detail and follow-through
- Ability to manage ambiguity, shifting priorities, and evolving event requirements with professionalism and composure
- Strong written and verbal communication skills with the ability to deliver clear, actionable information quickly
- Experience managing hotels, rooming lists, transportation logistics, staffing operations, and vendor coordination
- Comfortable working independently while coordinating across multiple internal and external stakeholders
- Strong operational problem-solving skills and ability to troubleshoot in real time
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
- Experience managing budgets, reconciliations, and procurement-related processes preferred
- Willingness to travel and work extended or non-traditional hours during live event periods as needed
- A focused and performance driven individual, who can think on their feet, use initiative and be comfortable working in a global environment, under pressure, and to tight deadlines but within a team environment
- Enjoys working and being part of a big team
- Must be able to remain in a stationary position at least 50% of the time
- Flexibility and willingness to travel domestically, and work weekends or holidays as needed. Anticipated travel level: Moderate (20-45%)
Responsibilities
- Lead planning and execution of internal staff hospitality and operational support programs for newsroom and content teams attending major events
- Quickly secure, manage, and finalize staff hotel accommodations and rooming allocations based on operational needs, schedules, and preferences
- Build and manage staff registration and tracking systems to capture travel details, dietary restrictions, arrival/departure schedules, emergency contacts, transportation requirements, and related operational data
- Develop and distribute clear, concise Know Before You Go (KBYG) materials, operational briefings, and logistical communications
- Serve as the primary point of contact for staff logistics and operational inquiries before and during events
- Coordinate day-to-day staff support including meals, transportation, hotel operations, ad hoc requests, and onsite troubleshooting
- Research, contract, and manage vendors including hotels, meeting spaces, transportation providers, laundry services, catering, and operational support partners
- Coordinate transportation schedules and support contingency planning for missed flights, delays, and last-minute schedule changes
- Partner with hotel teams to manage room inventory, arrivals/departures, room setup needs, housekeeping schedules, and operational requests
- Maintain and update centralized operational trackers, rooming lists, staffing documents, and logistics reports to ensure accuracy and accessibility
- Collaborate closely with hospitality, partnership, production, and agency teams to align operational plans and identify efficiencies across programs
- Support accreditation and credentialing processes, ensuring adherence to deadlines, submission requirements, and event protocols
- Act as an onsite operational lead and “office manager” to ensure staff workspaces, refreshments, supplies, and general team operations run smoothly during events
- Estimate and manage operational budgets related to hotels, transportation, staffing logistics, food & beverage, and onsite operational expenses
- Lead post-event budget reconciliation, operational wrap-up, recaps, and process improvement recommendations
- Develop standardized operational processes, toolkits, templates, and best practices for future newsroom and staff hospitality programs
Benefits
- Travel and accommodations support (if not currently in one of the specified cities)
- W-2 Employment
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
