Senior Healthcare IT Program Manager

Network ESC • Richmond, VA

12h • Hybrid

About The Position

The Senior Healthcare IT Program Manager will lead a complex clinical communications and technology deployment across IT, nursing, clinical operations, Epic, vendors, security, and compliance. This role owns the integrated program plan, governance, stakeholder communication, vendor accountability, and clinical go-live readiness.

Requirements

• 7+ years of IT project/program management experience, including 4+ years in healthcare.
• Direct experience managing clinical communications technology programs.
• Experience leading multi-workstream, multi-vendor healthcare programs.
• Experience with large-scale clinical device deployments.
• Strong stakeholder management across IT, nursing, clinical informatics, compliance, and executive leadership.
• Working knowledge of clinical communications, middleware, alarm routing, nurse call, VoIP, and clinical mobile devices.
• Familiarity with Microsoft Intune and enterprise wireless requirements.
• Understanding of Epic clinical workflows and clinical alert/alarm integrations.
• Experience with healthcare governance, InfoSec, HIPAA, and regulatory processes.

Nice To Haves

• Experience with Zebra Technologies, Connexall, Epic implementations, or similar clinical communications platforms.
• Experience with hospital-wide technology deployments and clinical go-lives.

Responsibilities

• Own the integrated program plan, including milestones, dependencies, risks, issues, decisions, actions, and changes.
• Lead Executive Steering Committee meetings, executive reporting, and program communications.
• Coordinate weekly IT, project team, and vendor meetings and bi-weekly clinical readiness meetings.
• Manage formal change control, including impact assessment, approvals, documentation, and communication.
• Partner with nursing leadership, clinical informatics, educators, and super users on deployment readiness, training, devices, staffing, and go-live.
• Coordinate with Epic, Zebra, Connexall, and other implementation teams on workflows, integrations, devices, and readiness.
• Manage vendor deliverables, timelines, commitments, and escalations.
• Coordinate InfoSec, Compliance, HIPAA, patient data, and regulatory reviews.
• Drive issue resolution and ensure successful implementation in active patient-care environments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior