About The Position

The Senior Health and Science Sales Specialist is responsible for launching new products, managing business relationships, understanding formulary access, and promoting products within assigned accounts. The role includes sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs). The specialist applies customer, market, and business acumen alongside strong product and disease-state knowledge. The position requires strategic sales, promotional, business-development, and account-management skills, with effective customer engagement both virtually and in person. The specialist works remotely as needed with cross-functional colleagues to address customer needs and compliantly advance Pfizer business objectives. The territory includes Mobile, Alabama; Gulfport, Hattiesburg, and Jackson, Mississippi; and Pensacola, Florida. The annual base salary ranges from $108,600 to $250,700, with an additional sales incentive bonus. During initial sales training, the employee is salary non-exempt and eligible for overtime; after training certification, the employee becomes overtime exempt. Relocation assistance may be available based on business needs and/or eligibility. Applicants must be authorized to work in the United States; visa sponsorship is not available.

Requirements

  • Bachelor’s degree; or an associate’s degree with at least 8 years of relevant experience; or a high school diploma or equivalent with at least 10 years of relevant experience.
  • At least 3 years of relevant experience, including professional sales, health care professional, or business-related experience such as sales, customer service, marketing, finance, or human resources (unless qualifying through the alternate education-and-experience pathways).
  • History of marketing, promotional, or sales success; strong territory management and communication skills; and demonstrated teamwork, leadership, and accountability.
  • Valid U.S. driver’s license and driving record that complies with company standards. A DUI/DWI or other impaired-driving citation within the past 7 years disqualifies an applicant.
  • Ability to engage customers through virtual and in-person channels, use digital tools, and collaborate effectively with internal cross-functional teams.

Nice To Haves

  • 3–5 years of specialty marketing, promotional, or sales experience.
  • Strong knowledge of disease states, therapeutic areas, and products.
  • Deep knowledge of applicable customers and markets, including prescribers, health care professionals, institutions, and organizations.
  • Strategic account marketing, promotional, sales, and management skills, including developing comprehensive territory, account, and customer plans.
  • Ability to maintain relationships throughout institutions and gain access to hard-to-reach health care providers and customers.
  • Ability to cultivate lasting relationships with KOLs and top-priority customers.
  • Ability to assess physician and account needs and address them with responsive approaches, targeted skills, and appropriate resources.
  • Strong marketing, promotional, sales, technical, and relationship-building skills.
  • Track record of assessing account needs and providing relevant information and resources to drive performance.
  • Strong business acumen, problem-solving, strategic thinking, data analysis, project management, planning, and prioritization skills.
  • Ability to engage, influence, and support customers throughout the marketing, promotional, and sales process, with excellent communication, interpersonal, and leadership skills.
  • Ability to learn and embrace new ways of working in a rapidly changing environment and to work in a matrix environment while leveraging multiple resources.
  • Track record of leadership, cross-functional collaboration, and effective use of resources to drive performance.
  • Experience working with key thought leaders or high-influence customers in large group practices, hospitals, or managed care organizations.
  • Strong organizational and analytical skills, including ability to analyze sales data and call-reporting applications and learn new technology.
  • Agility in adapting to workplace changes, with exceptional time management, planning, and organizing skills.

Responsibilities

  • Identify and implement effective virtual and in-person customer engagement strategies, and develop, execute, and adapt territory and business call plans.
  • Build customer rapport and relationships, use clear call objectives and follow-up, document appropriately, manage to KPIs, and use digital tools and analytics to inform insights and next-best actions.
  • Compliantly engage key customers and provide education that, in the specialist’s judgment, meets the needs of health care professionals and patients.
  • Deliver targeted messaging using approved materials to drive product demand and positive business outcomes, and provide insights for developing approved product messaging and resources.
  • Use product and disease-state knowledge to educate providers on branded and unbranded product value propositions and approved clinical information for relevant patient populations.
  • Coordinate customer engagements in virtual and in-person formats with health care professionals and office staff.
  • Strategically deploy approved Pfizer resources, including samples, vouchers, copay resources, and patient education; plan customer calls and work schedules; and collaborate with customer-facing colleagues and Pfizer Connect team members.
  • Support patient access by providing health care professionals with information about reimbursement, the Patient Assistance Program, Pfizer hub programs, and copay resources.
  • Present approved product sale terms or existing contract terms, answer on-label questions, and introduce customers to the Pfizer on-demand portal (Galaxy) and its appropriate targeted content.
  • Collaborate compliantly with Field Medical, Reimbursement, Key Account Management, and other colleagues to address customer inquiries and Pfizer objectives; use triage protocols and digital applications to connect customers with subject matter experts.
  • Use calendaring tools, leadership goals, personal insights, and customer survey insights to address customer priorities and inform leadership.

Benefits

  • 401(k) plan with Pfizer matching contributions and an additional Pfizer retirement savings contribution
  • Paid vacation, holidays, and personal days
  • Paid caregiver, parental, and medical leave
  • Medical, prescription drug, dental, and vision coverage
  • Sales incentive bonus
  • Relocation assistance may be available based on business needs and/or eligibility
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