Senior GTM Program & Partnership Manager

OnTrac

6d • $140,000 - $210,000 • Remote

About The Position

OnTrac is hiring a Senior GTM Program & Partnership Manager! This role coordinates execution across Marketing and Service Development for major commercial initiatives, service updates, and go-to-market programs. The position is responsible for building and managing launch plans, maintaining schedules and dependencies, documenting decisions and open issues, and ensuring readiness across Commercial, Pricing, Legal, Operations, IT, and other partner teams. In addition to leading structured program execution, this role also supports the development and management of OnTrac’s commercial and strategic partner program, helping drive growth, reduce sales pipeline blockers, and expand market reach. Success in this position requires strong program management discipline, comfort operating in ambiguity, and experience managing complex go-to-market programs and partnerships in logistics-related environments.

Requirements

• Bachelor’s degree or equivalent experience
• 6–9 years of program management experience in complex cross-functional environments, preferably in B2B logistics, parcel, transportation, operations, or related go-to-market settings
• Demonstrated experience managing schedules, dependencies, readiness, issue tracking, and escalation across multiple functions
• Experience supporting launches, service changes, or operationally complex initiatives involving commercial, technical, or process dependencies
• Deep understanding of go-to-market fundamentals in B2B; marketing experience strongly preferred
• Familiarity with ecommerce logistics, parcel, last mile, transportation, or related operational environments preferred
• Up to 10% travel

Nice To Haves

• You communicate clearly in writing and maintain strong documentation, including status updates, decision logs, action tracking, executive summaries, and follow-up.
• You drive execution without direct authority by creating structure, maintaining accountability, and ensuring consistent follow-through across teams.
• You demonstrate strong organizational judgment and attention to detail, knowing how to separate routine noise from material execution risk.
• You are comfortable working in ambiguity, helping teams stay aligned and moving forward through cross-functional complexity.
• You understand how go-to-market work, partnerships, and operational execution connect, and you use that perspective to support disciplined program delivery.

Responsibilities

• Build and manage program structure: Create and maintain integrated schedules for launches, service changes, and major go-to-market initiatives, including milestones, owners, dependencies, launch gates, and key decisions.
• Run execution cadence and readiness tracking: Establish regular operating rhythms across workstreams, including status meetings, readiness reviews, checkpoints, and leadership updates, while monitoring operational, technical, commercial, and process readiness.
• Track issues and escalate risks: Maintain visibility into blockers, unresolved decisions, readiness gaps, and resource constraints; drive follow-up with owners and escalate when launch timing or execution quality is at risk.
• Maintain decision and progress reporting: Keep decision logs, issue registers, action trackers, and status summaries up to date, providing leadership with a clear view of milestones, risks, ownership, and next steps.
• Coordinate reprioritization and budget needs: Help identify where launches require sequencing adjustments, focused support, or temporary reprioritization across teams, and manage the end-to-end marketing budget across activities.
• Support and grow the partner program: Help manage OnTrac’s commercial and strategic partner program, including partner onboarding, referral and incentive programs, contracts, billing, lead management, and partner-related issue resolution.
• Identify new partner opportunities: Support the development of new commercial and strategic partnerships that complement OnTrac’s value proposition and help expand the company’s addressable market.

Benefits

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree