Senior GTM Engineer (Professional Services)

ZoomInfo•Waltham, MA
•Hybrid

About The Position

As a Senior GTM Consultant within ZI Labs, ZoomInfo’s Professional Services arm, this role serves as a strategic advisor, practice leader, and pre-sales partner. The position leads complex, high-value enterprise consulting engagements and works with Sales to scope, architect, and pitch professional services. It guides client organizations through revenue operations transformations by designing and executing go-to-market strategies intended to drive measurable business outcomes. ZI Labs supports strategic enterprise customers with advisory and execution services across enterprise GTM strategy, data architecture, account intelligence, demand generation, and operational enablement. The Senior GTM Consultant leads high-profile engagements, supports pre-sales discovery and scoping, facilitates executive workshops, mentors junior consultants, and helps evolve the practice’s methods and services.

Requirements

  • 5–7+ years of progressive experience in professional services, management consulting, revenue operations, or strategic GTM advisory in B2B SaaS or enterprise technology environments.
  • Bachelor’s degree in Business, Economics, Marketing, Computer Science, or a related field.
  • Expert-level understanding of enterprise GTM technology ecosystems, including complex CRM architectures such as Salesforce, HubSpot, and Dynamics, marketing automation, sales engagement, and intent platforms.
  • Proven ability to manage and successfully deliver multiple concurrent, high-value client engagements with rigorous project governance and executive presence.
  • Exceptional communication, executive presence, and storytelling skills, including the ability to present executive-ready deliverables and explain complex technical concepts to C-suite audiences.
  • Extensive experience creating enterprise consulting artifacts such as executive strategy decks, governance playbooks, process maps, data architecture diagrams, and implementation roadmaps.
  • Deep expertise in change management frameworks and a record of driving enterprise-wide adoption and organizational transformation.
  • Advanced command of emerging GTM technologies, including generative AI applications, intelligent automation, and agentic workflows.
  • Collaborative leadership approach and proven ability to build trusted-advisor relationships across organizational levels, from practitioners to executive sponsors.

Nice To Haves

  • MBA or advanced degree.
  • Proficiency in SQL for advanced data analysis, querying, data hygiene modeling, and reporting.
  • Pre-sales experience partnering with sales teams on scoping, proposal development, scoping calls, and enterprise SOW creation.
  • Hands-on experience with cloud data warehousing platforms such as Snowflake and Databricks, and enterprise data lake architectures.
  • Specialized experience in ABM strategy, multi-channel orchestration, and enterprise targeting.
  • Professional certifications in Salesforce, marketing automation platforms, or project management methodologies such as PMP, Agile/Scrum, or ScrumMaster.
  • Advanced understanding of predictive modeling, machine-learning scoring algorithms, entity resolution, and data deduplication methodologies in B2B GTM.

Responsibilities

  • Serve as a pre-sales subject matter expert and strategic partner to Sales by participating in scoping calls and discovery, developing custom proposals, and creating enterprise statements of work to drive services bookings.
  • Lead complex, multi-phase enterprise consulting engagements from strategic assessment through solution architecture, implementation, and executive enablement.
  • Design and deliver GTM frameworks, enterprise playbooks, and quantitative measurement models that translate business requirements into scalable revenue operations.
  • Architect and advise on GTM solutions involving enterprise data strategy, predictive scoring models, multi-instance CRM integrations, workflow automation, audience segmentation, and global territory design.
  • Assess enterprise revenue operations to identify capability gaps, process inefficiencies, and optimization opportunities.
  • Act as primary executive sponsor and trusted advisor on key accounts, ensuring project governance, cross-functional alignment, and deliverable quality.
  • Facilitate executive workshops and C-suite alignment sessions to support strategic decisions, stakeholder buy-in, and program momentum.
  • Identify and develop strategic expansion and cross-sell opportunities within active client accounts, partnering with account teams on renewals and growth.
  • Mentor and coach junior consultants and team members, sharing best practices and establishing delivery standards.
  • Collaborate with Product, Engineering, CX, RevOps, and Sales leadership to ensure solution feasibility, provide product feedback, and champion service delivery excellence.
  • Evolve ZI Labs’ advisory methodology, service catalog, estimation models, and consulting artifacts to improve scalability and market differentiation.
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