About The Position

Zicasso is seeking a data-driven, growth-oriented Senior Product Manager with experience in Conversion Rate Optimization (CRO) to join their fully remote team. This role reports to the Head of Product and will be the primary driver of growth across the company's entire conversion funnel. The Senior Product Manager will lead agile squads, collaborating with Engineering, Design, and Marketing to transform traveler insights into high-impact experiments. The mission is to optimize the "discovery-to-request" journey, ensuring the site reflects the premium brand while maximizing conversion.

Requirements

  • 6-10 years of experience in Product Management
  • Proven track record of driving results through experience and flow optimizations.
  • Expertise in A/B testing and experimentation.
  • Understanding of how product content, page and interaction design can affect conversion.
  • Data-driven, hypotheses-driven, and makes data-informed decisions.
  • Excited about using LLMs and AI-driven personalization.
  • Fluent in GA4 and Tableau (or similar tools like PowerBI).
  • Understand technical constraints and can navigate data structures.
  • Background in Business or Tech.
  • Understand that for a luxury brand, "conversion" must feel like an invitation, never a transaction.
  • Expertise in Jira for backlog management.
  • Exceptional written and verbal communication skills in English.
  • Availability to work until 3:00 PM PT (Pacific Time).

Nice To Haves

  • Experience in the Travel-Tech or Luxury Customer-facing industries.
  • Professional experience in a multicultural or international environment.

Responsibilities

  • Own the execution of the 2026 CRO roadmap.
  • Define the optimization vision, strategy, and roadmap.
  • Drive a team in a fast-paced environment to launch, adjust, pivot, or scale experiments based on real-time A/B test results.
  • Serve as the product lead for two squads focused on Web CRO for different portions of the user journey.
  • Partner with the Data Team to define tracking requirements, analyze A/B test performance, and build visualization reports in Tableau.
  • Work closely with Product Designers to bridge the gap between qualitative research and quantitative data.
  • Align with Marketing on content and performance marketing initiatives.
  • Coordinate with other product areas (Zicasso’s Platforms for Travelers, Partners and Customer Care Team) to ensure seamless data flow across the ecosystem.

Benefits

  • Remote work from your home base
  • Flexible hours
  • Competitive compensation and benefits package (medical, dental, vision)
  • Open Paid Time Off policy
  • 10 days of company-paid holidays
  • Stock options package
  • 401K retirement plan with employer matching
  • Substantially discounted luxury travel during off-season
  • Learning and development annual stipend
  • Two company-sponsored business trips each year at international destinations
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