Senior Group Sales Manager

Lotte Hotels and ResortsNew York, NY
Onsite

About The Position

Concentrate efforts in selling all aspects of the Hotel with an absolute focus on Group business. Maintain good working relationship with meeting/event planners and buyers. Prepare proposals/contracts in a timely fashion. Conduct sales visits, site inspections and outside sales calls. Develop new markets and sources of business for Group Sales. Attend tradeshows/sales trips both locally and beyond. Participate in daily business review meeting and other hotel meetings as appropriate. Generate ideas for marketing of product such as meeting packages and promotional offers. Take up special assignments as instructed by Director of Sales. Work closely with colleagues in the group sales department & meetings and event planning dept. Maintain close communication with the Director of Sales. Maintain effective communication channel with Revenue Team and Reservations Manager. Follow up with clients and coordinate with internal operations department until contract is signed. Attend and contribute to sales meetings. Regular update on competitors and market intelligence and shares the information with sales team. Regular update on Trade shows and shares the information with sales team for follow up. Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position. Assimilate into The New York Palace culture through understanding, supporting and participating in and embracing all elements of our Vision, Core Values and our Pillars of Service. Always looking out for the best interest of the hotel, guests, staff and ownership.

Requirements

  • Four year college degree
  • At least three years of Group Sales experience in a luxury hotel
  • Prior management experience
  • Thorough knowledge of sales operations, product knowledge and competition
  • Utilize software programs such as MS Word, Excel, Publisher, Power Point and/or Outlook Express
  • Well organized and a good planner
  • Professional appearance
  • Ability to clearly communicate in English, both orally and in writing, with guests and employees
  • Strong interpersonal and communication skills
  • Self motivated, detail oriented and being proactive

Nice To Haves

  • Experience working with high level corporate group and incentive market
  • Expertise in using Delphi
  • Proven track record of success in achievement of past sales goals

Responsibilities

  • Selling all aspects of the Hotel with a focus on Group business
  • Maintaining good working relationships with meeting/event planners and buyers
  • Preparing proposals/contracts in a timely fashion
  • Conducting sales visits, site inspections, and outside sales calls
  • Developing new markets and sources of business for Group Sales
  • Attending tradeshows/sales trips
  • Participating in daily business review meetings and other hotel meetings
  • Generating ideas for marketing of product such as meeting packages and promotional offers
  • Taking up special assignments as instructed by Director of Sales
  • Working closely with colleagues in the group sales department & meetings and event planning dept
  • Maintaining close communication with the Director of Sales
  • Maintaining effective communication channel with Revenue Team and Reservations Manager
  • Following up with clients and coordinating with internal operations department until contract is signed
  • Attending and contributing to sales meetings
  • Regularly updating on competitors and market intelligence and sharing the information with the sales team
  • Regularly updating on Trade shows and sharing the information with the sales team for follow up
  • Regular attendance in conformance with the standards
  • Assimilating into The New York Palace culture
  • Looking out for the best interest of the hotel, guests, staff and ownership
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