Senior Group Sales Manager
About The Position
Solicit group business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage. This role involves soliciting new and existing accounts through various communication channels, preparing correspondence and reports, and collaborating with other departments to ensure quality customer service. The position also requires participation in sales-related meetings, trade shows, and industry events, as well as developing and maintaining knowledge of market trends and competitor activities. A key aspect of this role is to be a leader and a role model to all employees, representing the hotel professionally in the community and industry.
Requirements
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Requires good communication skills, both verbal and written.
- Most tasks are performed independently or in a team environment with the employee acting as a team leader.
- Must possess basic computer skills.
- Knowledge of hotels and competitive markets.
- Ensure that guest satisfaction is consistently obtained and maintained.
- Ability to make decisions with only general policies and procedures available for guidance.
Responsibilities
- Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
- Prepare correspondence to customers, internal booking reports and file maintenance.
- Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required.
- Work with other departments within the hotel to provide quality service to customers.
- Attend trade shows, community events and industry meetings.
- Develop/maintain knowledge of market trends, competition and customers.
- Develop and maintain rapport with key community contacts & vendors to ensure a visible presence in the community.
- Be a leader and a role model to all employees.
- Professionally represent the hotel in community and industry organizations and events.
- Participate as team player with all departments.
- Assist with reports and/or competition data collection.
Benefits
- Medical, dental, and vision insurance
- Paid time off (vacation, sick time, holidays)
- Six paid company holidays and one floating holiday
- 401(k) with company match (up to 4%)
- Life and disability insurance
- Employee assistance programs
- Employee discounts (hotel and travel discounts)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
