Senior Group Sales Manager

Westin Chicago North Shore • Chicago, IL

7d • $90,000 - $95,000 • Onsite

About The Position

Solicit group business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage. This role involves soliciting new and existing accounts through various methods, preparing customer correspondence and reports, participating in sales-related meetings, collaborating with other departments, attending industry events, and staying informed about market trends and competition. The position also requires developing community relationships and acting as a leader and role model.

Requirements

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Most tasks are performed independently or in a team environment with the employee acting as a team leader.
• Must possess basic computer skills.
• Knowledge of hotels and competitive markets.
• Ensure that guest satisfaction is consistently obtained and maintained.
• Ability to make decisions with only general policies and procedures available for guidance.

Responsibilities

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required.
• Work with other departments within the hotel to provide quality service to customers.
• Attend trade shows, community events and industry meetings.
• Develop/maintain knowledge of market trends, competition and customers.
• Develop and maintain rapport with key community contacts & vendors to ensure a visible presence in the community.
• Be a leader and a role model to all employees.
• Professionally represent the hotel in community and industry organizations and events.
• Participate as team player with all departments.
• Assist with reports and/or competition data collection.

Benefits

• Medical, dental, and vision insurance
• Paid time off (vacation, sick time, holidays)
• Six paid company holidays and one floating holiday
• 401(k) with company match (up to 4%)
• Life and disability insurance
• Employee assistance programs
• Employee discounts (hotel and travel discounts)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed