About The Position

PureCars is seeking an experienced Enterprise Account Director to own the executive-level relationship with the largest client in our Tier 3 book of business. As the primary point of contact to the client's executive leadership team, you will translate C-suite priorities into action while leading a 20-person Enterprise support team with 7–9 direct reports, owning portfolio-wide KPI performance, and partnering with channel teams at Google, Meta, and Amazon. This role requires working on-site at the client's headquarters a minimum of 4 days per week.

Requirements

  • 10+ years in auto-tech, with proven success leading high-performing enterprise CX teams
  • Extensive experience working directly with C-level executives — building trusted relationships, presenting to executive audiences, and influencing decisions at the highest level of client organizations
  • AdTech SaaS or digital advertising client success background, with deep expertise in paid search and/or display
  • Demonstrated ability to communicate technical capabilities, success metrics, and best practices to both technical and non-technical audiences
  • Skilled in enterprise performance data analysis, delivering actionable insights that drive revenue optimization
  • Adept at reading client environments, influencing key decision makers, and driving long-term adoption of PureCars' product suite
  • Strong command of online media channels (paid search, display, social, video, local SEO), plus Excel/Google Sheets, Salesforce, PowerPoint, and analytics tools
  • Exceptional communication and presentation skills across diverse audiences, regions, and cultures
  • Client-facing role based out of the client's home office in Atlanta

Responsibilities

  • Lead a 20-person Enterprise support organization — including Digital Strategy Managers, a Performance Strategist Lead, Project Managers, Data Analysts, and creative teams — with 7–9 direct reports, dedicated to supporting our largest enterprise client
  • Serve as the primary executive point of contact for the client's C-suite, building trusted relationships and ensuring team performance targets stay aligned with the client's strategic goals
  • Translate client executive priorities into clear, actionable direction for CS and performance teams — owning execution from the boardroom to the day-to-day
  • Own portfolio-wide KPI performance: proactively monitor success metrics across all accounts and intervene early to keep results above target thresholds
  • Act as the liaison between account teams and executive leadership on both sides, ensuring visibility, accountability, and alignment
  • Partner with channel teams (Google, Meta, Amazon, and others) to bring the latest platform capabilities and product offerings to bear against performance targets
  • Leverage technical fluency and business development expertise to drive platform adoption, deepen the client's utilization of existing technology, and champion new feature releases
  • Work on-site at the client's headquarters a minimum of 4 days per week
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