Senior Graphic Designer, Brand

PetSmartPhoenix, AZ
Hybrid

About The Position

PetSmart is building a modern, high-performing in-house creative organization focused on owning outcomes, moving fast, and leveraging innovation to scale impact. This is a senior individual contributor role with significant creative ownership. The Senior Graphic Designer, Brand will lead the execution of brand campaigns, seasonal moments, and identity expressions across digital and physical channels, while informally mentoring junior designers and production artists. The ideal candidate is brand obsessed with a keen eye for aesthetically impactful design, typography, and photography, leading with humility and extreme collaboration.

Requirements

  • 5+ years of professional design experience in retail, lifestyle, or consumer brands (in-house preferred).
  • Strong portfolio demonstrating brand-defining design, typography, layout, and use of photography across campaigns and channels.
  • Expert in Adobe Creative Suite.
  • Working knowledge of Figma and modern production tools.
  • Strong motion and video sensibility—comfortable directing or designing for animation when needed.
  • Experience extending and applying visual systems, brand guidelines, and style guides at scale.
  • Working experience with AI-enabled creative workflows and emerging technologies required.
  • Excellent communication, storytelling, and presentation skills.
  • Demonstrated interest in growth toward Art Director and beyond.
  • A craft-obsessed designer with an exceptional eye for typography, layout, composition, color, and brand expression.
  • A proactive, solution-oriented IC who takes full ownership and follows through.
  • A confident communicator who can clearly present and defend creative decisions at all levels.
  • Highly organized, deadline-driven, and calm under pressure in a (very) fast-paced environment.
  • AI-obsessed and efficiency-minded—constantly experimenting with new tools, workflows, and ways of working.
  • Collaborative, kind, direct, and trusted by partners and peers.
  • Generous with your craft—you raise the bar around you by mentoring and modeling, not gatekeeping.
  • A true pet lover who brings heart, pride, and purpose to the work.

Nice To Haves

  • BA/BS in graphic design or related field preferred, not required—your experience, portfolio, and point of view matter most.

Responsibilities

  • Design and execute brand campaigns, seasonal storytelling, and evergreen brand moments across digital and physical channels.
  • Translate creative briefs and business goals into compelling, on-brand visual solutions with speed and consistency.
  • Actively participate in brainstorming and creative sessions—bringing ideas, points of view, and craft to every concept.
  • Own the quality and consistency of your work end-to-end: concept, design, production, and final files.
  • Extend and apply PetSmart’s brand identity and visual systems across campaigns, channels, and partner work.
  • Informally mentor junior designers and production artists—elevating craft, sharing feedback, and modeling ownership.
  • Handle post-production photography work as needed, including selection, cropping, retouching direction, and integration into design.
  • Partner with Copy, Digital Creative, Store Creative, Marketing, Merchandising, and Loyalty teams to ensure cohesive brand expression.
  • Present and sell your work with clarity, confidence, and clear creative rationale to peers, leaders, and partner teams.
  • Use AI-enabled tools, modern production workflows, and emerging technologies to work smarter and faster—without compromising quality.
  • Stay ahead of cultural, retail, and design trends—keeping PetSmart’s brand work fresh, relevant, and differentiated.

Benefits

  • Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
  • On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
  • “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
  • “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
  • Paid Volunteer Opportunities to spend time doing good for causes close to heart
  • Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more
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