Senior General Liability Claims Adjuster- BI

Gallagher•Lower Allen Township, PA

34d•Remote

About The Position

Gallagher Bassett is seeking a Senior General Liability Claims Adjuster to investigate, evaluate, and resolve complex General Liability claims with moderate supervision. The role applies claims management experience and analytical judgment to assess exposure, plan appropriate actions, and resolve claims. The adjuster communicates extensively with parties involved in the claims process, provides empathetic customer service to claimants on behalf of clients, and works with clients to improve claims management solutions and processes. Claims must be handled in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. The adjuster is also responsible for timely, efficient documentation and communication of claims activity. This position is remote, as indicated by the job posting's #LI-Remote tag.

Requirements

High school diploma.
At least 5 years of related claims experience.
Appropriate licensure and/or certification in every state in which claims are handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.
Experience with Commercial General Liability bodily injury claims and litigation management.

Nice To Haves

Active adjuster licenses in Texas, Florida, or New York.
Bachelor's degree.
Bodily injury claims experience.
Litigation management experience.
Experience with contractual indemnification, risk transfer, and tenders.

Responsibilities

Investigate, evaluate, and resolve complex General Liability claims with moderate supervision.
Analyze claims exposure, make decisions, plan appropriate courses of action, and resolve claims.
Communicate extensively with parties involved in the claim process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, industry standards, and statutory, regulatory, and ethical requirements.
Document and communicate claim activity accurately, timely, and efficiently.
Partner with clients to deliver solutions and enhance claims management processes.
Think critically, solve problems, and plan and prioritize work to serve clients and claimants.