Senior Functional Manager (ARIS)

Interactive Process Technology LLC

2d • Hybrid

About The Position

IPT Associates (IPTA) is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our ACES FoS Team, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.

Our Team:
IPTA seeks talented people who are enthusiastic about applying technology to deliver innovative outcomes with "fierce determination, fearless integrity, and passionate service." Our belief is that our people are the key to success. By encouraging and enabling continued learning, team members grow to achieve their personal career goals. We are looking for:
Smart people with a passion for technology
Ability to solve challenging technical business problems
Self-directed professionals
Hunger to continually learn and grow

We are looking to hire Senior Functional Manager professionals to support our ACES FoS software development efforts with Business and Enterprise Systems, GBM. ACES FoS (ARIS, FES-IMS) is a family of management information systems that support the base Civil Engineer (CE) and provides commanders and managers - internal and external to the CE Community - current information in peace or wartime decision making. Automated Readiness Information System (ARIS) supports base level and higher Headquarters Civil Engineer (CE) functions in day-to-day operations to prepare for deployment and maintain a high rate of UTC readiness.

Requirements

• 8–10+ years of experience supporting enterprise or mission-critical information systems
• 5+ years in a senior functional manager, requirements, or business systems leadership role
• Demonstrated experience providing Tier II helpdesk support and direct end-user interaction
• Proven ability to troubleshoot complex applications, data, and workflow issues
• Experience working directly with government stakeholders and program management
• Strong knowledge of requirements management, change control, and user acceptance processes
• Familiarity with Agile development environments and system sustainment lifecycles
• Active security clearance required

Responsibilities

• Provide functional leadership and oversight for ARIS capabilities under the ACES FoS contract
• Serve as the primary functional point of contact between government stakeholders, program management, and technical teams
• Translate operational and mission needs into clear functional requirements and priorities
• Oversee functional analysis, requirements validation, and user acceptance activities
• Coordinate with development, testing, and PMO teams to ensure solutions meet user and contract requirements
• Provide Tier II helpdesk support, including direct interaction with end users to resolve functional and system issues
• Troubleshoot application, data, and workflow issues, escalating defects and complex problems as required
• Support configuration management, change control, and cybersecurity compliance activities
• Validate system functionality and releases against contract, PWS, and operational requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed