Senior Front Office Assistant-Osceola Village-Pediatrics-Orlando Health Physician Associates

Orlando Health•Kissimmee, FL

5d•Onsite

About The Position

Orlando Health Physician Associates is one of the largest primary care provider groups in Central Florida, comprising the PCP network of the Orlando Health Medical Group. With over 225 providers across various specialties, they offer comprehensive care for all ages and stages of life. As part of the integrated Orlando Health system, patients benefit from easy access to quality primary care, including same-day, next-day, and virtual appointments, across numerous convenient locations. Orlando Health is committed to providing exceptional benefits, including career-growing educational programs and well-being services, starting on day one. The Senior Front Office Assistant performs routine computerized scheduling and administrative functions in an ambulatory/physician office under the direction of the Department Manager, Medical Office Manager, Academic Program Manager, Academic Practice Nurse Manager, and/or the Practice Site Supervisor. The position is located at 3078 Dyer Blvd. Kissimmee, FL 34741, with hours from Monday to Friday, 8 am to 5 pm. Bilingual (English and Spanish speaking) candidates are preferred.

Requirements

High School graduate or equivalent.
Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
Knowledge of ICD & CPT.
Two (2) years’ experience in a medical office environment.

Nice To Haves

Bilingual (English and Spanish speaking) candidates preferred

Responsibilities

Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
Performs word processing and spreadsheet data.
Performs charge entry and cash handling.
Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.
Participates in Quality Assurance and Quality Indicator activities as assigned.
Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
Practices the efficient use of supplies.
Maintains a clean, safe and organized office.
Act as a Liaison to assist office billing service as requested.