About The Position

Orlando Health Physician Associates is one of the largest primary care provider groups in Central Florida, comprising the PCP network of the Orlando Health Medical Group. With over 225 providers, they offer care in family medicine, internal medicine, pediatrics, obstetrics and gynecology, and podiatry, serving patients of all ages. They provide care from childhood development through chronic disease management and aging concerns. As part of the integrated Orlando Health system, providers can easily refer and coordinate care. With numerous locations across Central Florida, they offer convenient access to quality primary care, including same-day, next-day, and virtual appointments. Orlando Health Physician Associates is part of the broader Orlando Health system, which includes hospitals, ERs, specialty institutes, urgent care centers, and outpatient facilities across Florida, Central Alabama, and Puerto Rico. Their team upholds a legacy of over 100 years by providing professional and compassionate care. Orlando Health is committed to offering benefits that extend beyond the expected, including free career-growing education programs and well-being services. Benefits begin on day one, with flexibility offered to support personal passions. The Certified Medical Assistant will perform patient care under the direction of a physician or Advanced Practice Provider (APP) in an ambulatory setting.

Requirements

  • High school graduate or equivalent.
  • Successful completion of Medical Assistant training from an approved technical school (or at least one (1) year of verifiable and applicable work experience as a Medical Assistant in a patient care setting) required.
  • Maintains current BLS Healthcare Provider Certification.
  • Maintains current certification or registration by one of the following agencies: Certified Clinical Medical Assistant (CCMA) by National Health career Association (NHA), Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA), Clinical Medical Assistant Certification (CMAC) by the American Medical Certification Association (AMCA), National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT), Nationally Registered Certified Medical Assistant (NRCMA) or Nationally Registered Certified Advanced Medical Assistant (NRCAMA) by the National Association for Health Professionals (NAHP), Registered Medical Assistant (RMA) by American Medical Technologists (AMT), the American Registry of Medical Assistants (ARMA), or by American Allied Health (AAH).
  • Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered on a case-by-case basis.

Responsibilities

  • Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
  • Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
  • Supports and demonstrates effective and professional communication with patients and family members.
  • Works collaboratively with the administrative and operations staff.
  • Gathers patient data through interview and observation.
  • Assists patients and families with preparation for examination.
  • Assists the physician or APP during examination and procedures.
  • Demonstrates competency in specific tasks and skills as defined by the practice.
  • Provides routine treatments and administers approved medication types.
  • Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
  • Assists the physician or APP by acting as a liaison on behalf of the patient to schedule and provides scheduling information for specialty testing and/or specialty physician consultation.
  • Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
  • Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
  • Adheres to and assures compliance with Orlando Health and department-specific policies, procedures, value statements, and Commitment to Excellent standards.
  • Consistently demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.
  • Demonstrates the knowledge and skills necessary to provide care and assesses data appropriate to the age-specific needs of patients in their assigned department and/or unit.
  • Demonstrates awareness of medical/legal issues, patient rights, and compliance with the standards of regulatory and accrediting agencies.
  • Practices efficient use of supplies.
  • Assists the business office as needed with reception, scheduling, and discharge of patients.

Benefits

  • Career-growing FREE education programs
  • Well-being services
  • Benefits begin on day one
  • Flexibility wherever possible
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