Echo Senior Front Desk

Gulf Coast Hotel Management Inc • Plano, TX

3d • Onsite

About The Position

The Senior Front Desk Associate is a leadership role responsible for overseeing the daily operations of the front desk, ensuring smooth check-ins and check-outs, and providing outstanding service to our guests. This role will also serve as a mentor and resource for other front desk associates and a back up to the Hotel General Manager. The ideal candidate will have the ability to multi-task, prioritize, and handle pressure in a fast-paced environment. You must have strong leadership and communication skills, and honesty and integrity must be paramount in all that you do.

Requirements

• Ability to multi-task
• Ability to prioritize
• Ability to handle pressure in a fast-paced environment
• Strong leadership skills
• Strong communication skills
• Honesty and integrity

Responsibilities

• Overseeing the daily operations of the front desk
• Ensuring smooth check-ins and check-outs
• Providing outstanding service to our guests
• Serving as a mentor and resource for other front desk associates
• Acting as a backup to the Hotel General Manager

Benefits

• Health and Dental Insurance for Full Time Associates
• 401(k) with Employer Match for all Associates
• Paid time off for ALL Associates per Associate Guide
• Company pays six holidays for Full Time Associates
• Time and half for hours worked on designated holidays for all Associates
• Employee Assistance Program for Associates and household members
• Employee Discount Program
• Employee Hotel Guest Room Program
• Employee Referral Program
• Quarterly bonus potential of up to $600

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed