Senior Freight Dispatcher

Abstrakt Marketing Group LLC•Berkeley, MO

14d•$75,000 - $90,000•Onsite

About The Position

CJC Transport is seeking an experienced Senior Freight Dispatcher to join our operations team in St. Louis, Missouri. This is an excellent opportunity for a logistics professional who thrives in a fast-paced environment, enjoys solving problems, and takes pride in ensuring freight moves safely, efficiently, and on time. As a Senior Dispatcher, you'll play a critical role in coordinating drivers, maximizing equipment utilization, and delivering exceptional service to our customers. If you're an organized, proactive leader with a strong transportation background, we'd love to hear from you.

Requirements

Minimum 5 years of freight dispatching or transportation operations experience
Strong understanding of trucking and logistics operations
Experience dispatching CDL-A drivers
Working knowledge of DOT and FMCSA regulations
Excellent organizational and multitasking skills
Strong communication and problem-solving abilities
Ability to make quick decisions in a fast-paced environment
Proficiency with transportation management systems (TMS), Microsoft Office, and dispatch software

Nice To Haves

Experience dispatching regional and over-the-road freight
Leadership or supervisory experience
Experience working with owner-operators and company drivers
Knowledge of freight brokerage and customer logistics
Bilingual (English/Spanish) is a plus

Responsibilities

Dispatch and coordinate drivers to maximize productivity and on-time performance.
Monitor active shipments and proactively resolve service issues.
Communicate with drivers regarding routes, customer requirements, delays, and schedule changes.
Ensure compliance with DOT, FMCSA, Hours of Service (HOS), and company policies.
Build efficient driver schedules while optimizing equipment utilization.
Coordinate load assignments with customers, brokers, and internal departments.
Monitor GPS and fleet tracking systems to ensure timely deliveries.
Address unexpected operational challenges and develop effective solutions.
Maintain accurate dispatch records and transportation documentation.
Provide exceptional customer service through proactive communication and issue resolution.
Mentor and support dispatch team members as needed.
Collaborate with leadership to improve operational efficiency and customer satisfaction.