Senior Dispatcher

Hight Logistics•Long Beach, CA

8d•$70,500 - $80,000•Onsite

About The Position

Hight Logistics is seeking a Senior Dispatcher to join their team. Hight Logistics is a mid-sized logistics company specializing in port drayage with an emphasis on sustainability with EV trucking.

Requirements

Bilingual (English/Spanish).
Experienced with dispatching ocean containers.
Experience with PortPro software.
Strong verbal and written communication skills.
Excellent organizational skills and attention to detail.
Excellent time management skills.
Strong analytical and problem-solving skills.
Ability to independently prioritize tasks.
Ability to function well in a high-paced environment.
Proficient with Microsoft Office Suite or related software.

Nice To Haves

At least two years related experience.
Supervisory experience in the transportation industry.

Responsibilities

Dispatching Licensed Motor Carriers (LMC’s), employee Drivers, and/or other outside Motor Carriers.
Ensure that data is timely & accurately entered into company's TMS.
Maintain communication with fellow Dispatchers and CSR teams to verify and resolve customer and/or shipper customer service issues.
Monitor containers to avoid per diem by ensuring that all equipment is returned to the port accordingly to minimize any loss of revenue.
Work with the LA and Long Beach Ports to make appointments for container pick-ups and delivery.
Communicate with Customers, Potential Customers, Customs Brokers, Forwarders , and Terminal Contacts, and other Core Carriers.
Monitor the location of the fleet using system tracking or calling drivers for check calls.
Manage equipment, including chassis and containers.
Collaborate with management to modify activities to accommodate customer needs.
Maintain proper records and ensure information is executed correctly and on time.
Communicate / update Manager / CSR’s on daily progress, challenges, changes, issues, and all other matters; to include, daily/shift turn over; sending daily rollover/recap report.
Work in a team environment.
Other duties as assigned.
Provide coaching and guidance to Dispatch team members.