Dispatcher

Ameron Pole Products•Cypress, TX

13d•Onsite

About The Position

The Dispatcher will be responsible for managing daily schedules, coordinating with truckers for load pickups, and ensuring timely deliveries to customers. This role involves operating scales, recording delivery information, handling customer orders and payments, and generating various reports. The Dispatcher will also communicate with customers regarding delivery status and provide directions to drivers.

Requirements

Excellent verbal communications, reading and writing ability needed at a level to satisfactorily perform job duties
May be required to provide directions using maps and utilizing Spanish translator if needed
Able to communicate with other employees and supervisors
Basic computer skills required including excel spreadsheets
Basic math and 10-key adding machine skills
Three years of work experience with similar job duties or industry
Prior general office experience of at least one year
Ability to operate basic office machines including copier, fax, and adding machine
Ability to read maps and provide drivers with directions to customer locations

Nice To Haves

Ability to speak and understand Spanish is a plus

Responsibilities

Reviews daily schedule
Advises truckers of loads to pick up including type and amount of product and advises truckers of payment pickup information if required
Answers phone, assists drivers as needed, and takes customer orders from Sales
Operates scale to weigh incoming and outgoing trucks
Records appropriate information on tickets for each truck including customer, job, and weight of deliveries
Ensures all required deliveries to customers/jobs are met, including notifying supervisor if more trucks or deliveries will be required to meet customer requirements
Accepts checks or cash payments and records accordingly, to be turned over to Accounts Receivable
Contacts customers to verify readiness to accept loads of materials, and keeps customer informed of loads being delivered
Provides customer information as required, answering basic questions regarding type, quality, quantity and timeliness of deliveries
Generates daily, weekly and monthly reports of activity
Compiles daily reports including Dispatch Report and Customer Summary Report of pickups and deliveries of crushed concrete materials
Records petty cash receipts and disbursements, completes and logs all sales receipts, and submits to accounts payable for reimbursement of petty cash account
Ability to read maps and provide drivers with directions to customer locations
Performs other duties as required or assigned