Senior Fraud Risk Manager

Vanguard • Malvern, PA

23h • Hybrid

About The Position

The Fraud Risk Manager within the Control and Oversight Group in Personal Wealth is responsible for developing and executing a forward-looking fraud roadmap that protects clients, safeguards business operations, and supports strong risk-informed decision-making across the Personal Wealth Division. The role partners with enterprise and business stakeholders, provides fraud subject matter expertise, assesses risks and controls, and contributes to fraud prevention initiatives. Vanguard uses a hybrid working model for the majority of its crew members, combining flexibility with in-person learning, collaboration, and connection.

Requirements

• Bachelor’s degree or equivalent combination of training and experience.
• Experience in fraud risk management, privacy risk, operational risk, compliance, or financial services risk oversight.
• Strong understanding of fraud monitoring, control design, risk assessments, and incident response.
• Ability to balance risk mitigation with client experience and operational efficiency.
• Demonstrated experience working cross-functionally with enterprise partners and influencing decision-making.
• Strong analytical, problem-solving, and communication skills.

Nice To Haves

• Advanced degree preferred.
• Knowledge of fraud typologies, privacy considerations, and risk management practices within financial services is preferred.
• Professional certification in fraud, such as CFE, is a plus.

Responsibilities

• Develop and execute the fraud risk roadmap in alignment with business priorities, regulatory expectations, and enterprise objectives.
• Design, develop, and oversee the fraud monitoring program, including evaluating controls and strategies to improve risk reduction, client experience, catastrophic loss protection, and false positive reduction.
• Partner with Enterprise Fraud, Product, Privacy, Operations, and other business stakeholders to implement effective fraud and privacy risk mitigation solutions, emphasizing client experience.
• Serve as the fraud subject matter expert for the Personal Wealth business, advising on significant fraud events, escalations, and emerging risk matters.
• Conduct fraud risk assessments to identify, evaluate, and communicate control gaps, vulnerabilities, and areas for process improvement.
• Support the development of policies, procedures, and governance practices related to fraud and privacy risk management.
• Prepare clear risk insights, assessment findings, and recommendations for leadership and cross-functional partners.
• Contribute to strategic initiatives and special projects related to fraud prevention.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior