Senior Fraud Analyst

Waukesha State Bank • Waukesha, WI

13h • Onsite

About The Position

Waukesha State Bank's Senior Fraud Analyst plays a key role in protecting the bank and its customers by identifying, investigating, and mitigating fraudulent activity across checks, ACH, wires, and debit cards. In this role, you'll monitor and analyze suspicious transactions, interview customers, and create detailed case reports while partnering with law enforcement when needed. You'll also support daily fraud operations by helping prioritize team workloads, mentoring team members, and assisting branches and the call center with complex or high-risk situations. This position is ideal for a detail-oriented, self-motivated professional with 3–5 years of banking experience and a strong background in fraud detection or investigations. Success in this role requires strong analytical thinking, excellent communication skills, and the ability to stay composed in sensitive situations. You'll thrive in a fast-paced environment where accuracy, organization, and teamwork are essential, while also having the opportunity to contribute to training efforts and continuous improvement within the Fraud Team. Profile: Waukesha State Bank is one of the largest locally owned and independent community banks in Wisconsin, with 14 full-service offices located throughout Waukesha County. Our strength as a successful and growing financial services provider is rooted in a long-standing commitment to serving the community with a personalized, one-on-one approach to banking and an emphasis on customer service. This is an onsite position in Waukesha County, WI Employment with Waukesha State Bank is contingent upon the successful completion of a criminal background check and drug screen. EOE Disability/Vet

Requirements

• 3–5 years of banking experience.
• Strong background in fraud detection or investigations.
• Strong analytical thinking skills.
• Excellent communication skills.
• Ability to stay composed in sensitive situations.
• Detail-oriented.
• Self-motivated.
• Accuracy.
• Organization.
• Teamwork.

Responsibilities

• Identifying, investigating, and mitigating fraudulent activity across checks, ACH, wires, and debit cards.
• Monitoring and analyzing suspicious transactions.
• Interviewing customers.
• Creating detailed case reports.
• Partnering with law enforcement when needed.
• Supporting daily fraud operations by helping prioritize team workloads.
• Mentoring team members.
• Assisting branches and the call center with complex or high-risk situations.
• Contributing to training efforts and continuous improvement within the Fraud Team.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed