Senior Bank Teller
About The Position
F&M Trust is seeking an experienced and service-driven Senior Financial Services Representative to join our West Washington Street Office in Hagerstown, MD. This role serves as a key operational and customer-facing leader within the branch, supporting daily office functions while delivering high-quality financial solutions to customers. The Senior FSR combines hands-on transactional responsibilities with mentorship and operational oversight, helping ensure the branch runs efficiently while maintaining a strong focus on relationship-building and service excellence. This is a full-time position, typically working approximately 40 hours per week, with access to a comprehensive benefits package and opportunities for professional growth.
Requirements
- High school diploma or equivalent required
- Previous experience in a financial services or customer-facing banking role preferred
- Strong communication skills and confidence discussing financial solutions
- Ability to balance multiple priorities in a fast-paced environment
- Detail-oriented with strong organizational skills
- Professional, courteous, and team-oriented approach
- Willingness to learn, grow, and adapt as part of an evolving banking environment
Responsibilities
- Support and coordinate daily branch operations to ensure smooth customer service delivery
- Perform a wide variety of financial transactions with a high level of accuracy and confidentiality
- Build relationships with customers by identifying needs and recommending appropriate products and services
- Open and service consumer deposit accounts and support business account openings as needed
- Act as a trusted resource for customers, team members, and branch leadership
- Maintain compliance with bank policies, procedures, and regulatory requirements
- Lead by example when it comes to professionalism, teamwork, and service standards
Benefits
- Medical, dental, and vision coverage
- Paid time off available immediately
- 11 paid bank holidays each year
- 401(k) retirement plan with up to 6% employer match
- Wellness and employee assistance programs
- Employer-paid life insurance, short-term disability, and long-term disability
- Educational assistance and ongoing training opportunities
- Clear paths for advancement within the organization
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
