Senior Financial Operations Specialist

CorpayRichmond, VA
Hybrid

About The Position

Corpay is currently looking to hire a Senior Financial Operations Specialist within our Corpay Payables division. This position falls under our Paymerang line of business and is located in Richmond, VA. In this role, you will execute the core payment process, including batch review, funding verification, file creation, reconciliation tasks, and exception handling. The Senior Financial Operations Specialist processes ACH and check processing, card cancellations/reissues, refunds, and client/vendor communication while supporting treasury‑aligned activities such as NOC handling and outstanding item follow‑up. You will report directly to the Vice President of Banking and Financial Operations and regularly collaborate with various internal departments.

Requirements

  • Bachelor’s degree in finance, Accounting, or related field (or equivalent experience)
  • Strong written communication and computer skills
  • Excel competency
  • 3–5 years relevant experience preferred
  • Experience in payments, banking operations, or AP automation preferred

Nice To Haves

  • Payment processing (ACH/check/card) and exception handling
  • Accuracy and attention to detail
  • System navigation in bank portals and reconciliation tools
  • Time management across multi‑cycle daily processing
  • Issue resolution and appropriate escalation
  • Compliance and control awareness
  • Customer service and professional communication
  • Teamwork and collaboration
  • Proactive identification of red flags in data/funding

Responsibilities

  • Running the payment process multiple times per day; ensure proper funding and accurate file generation for ACH, checks, and cards.
  • Processing money‑movement tasks including stops/voids, ACH refunds, canceled cards, and returned payments.
  • Reconciling outstanding checks; review NOCs and resolve routine exceptions.
  • Providing professional customer service via phone and email to clients and vendors.
  • Tracking operational metrics and maintaining accurate records in accordance with procedures.
  • Collaborating with IT on system issues or process improvement opportunities.
  • Following documented procedures and compliance requirements, including data‑privacy/PHI handling where applicable.

Benefits

  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into 401(k) plan (subject to eligibility requirements)
  • Company-wide virtual fitness classes
  • Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time
  • Employee discounts with major providers (wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Engaging culture with company-wide contests and prizes
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