Senior Finance Technology Support Analyst

SBA Communications • Boca Raton, FL

1d • Hybrid

About The Position

Since 1989, SBA Communications has been a pillar of the wireless industry. Today, as a publicly traded global leader and S&P 500 company, our network of over 46,000 communication sites spans 10+ countries, forming the critical infrastructure that connects millions. We are the force behind the scenes —the essential infrastructure that keeps our world connected.

We are looking for innovators to join the dynamic team that makes it all possible. In an industry that moves fast, we rely on our agility to stay ahead of the curve and deliver results. However, we never achieve it alone. Our culture is defined by a "Team First" focus, where every team member matters, and we collaborate passionately to support our customers' objectives.

We believe in shared success. At SBA, we invite every team member to think like an owner.

In addition to a competitive salary range, we offer a comprehensive benefits package to support your health, financial security, and overall well-being.

This includes:
Financial Wellbeing
401(k) retirement savings plan with a company match of a percentage of employee contributions and profit sharing, where applicable
Equity opportunities, including participation in company equity stock plans, where applicable
Health and Mental Wellbeing
Medical, dental, and vision insurance with employer contributions toward coverage
Paid parental leave and company-paid life insurance and short-term and long-term disability (STD/LTD), where eligible
Wellness programs and resources, including an employee assistance program and well-being initiatives
Personal Growth & Balance
Paid time off and company-paid holidays
Flexible work arrangements, including an allotment of remote workdays per year, depending on the role
Education assistance and professional development and certification or licensing support, where eligible
Performance-based bonus or incentive compensation, which may be available depending on the role

Benefit offerings are subject to plan terms, eligibility requirements, and applicable law, and may vary based on factors such as employment status, job classification, work location, and scheduled hours. Certain benefits may not be available to part-time employees or employees working fewer than 30 hours per week. The company reserves the right to modify or terminate benefit plans at any time, consistent with applicable law.

If you’re ready to make an impact with a stable industry leader, we want to hear from you.
Your Next Career Opportunity – Senior Enterprise Applications Support Analyst
The Senior Enterprise Applications Support Analyst is responsible for delivering advanced application support, driving operational excellence, and supporting enterprise-wide systems across HR and business functions. This role combines analytical expertise with functional system knowledge to support ongoing transformation efforts within Enterprise Applications Support.

Requirements

• Bachelor’s degree in Information Systems, Business, HR, or related field.
• 5+ years of experience in enterprise applications support or related role.
• Experience with HRIS platforms (e.g., Workday), Financial platforms (Dynamics) and enterprise systems.
• Strong understanding of data governance (SOX/ITCG)
• Strong analytical, problem-solving, and communication skills.
• Experience supporting global operations and working with cross-regional teams.
• Knowledge of integrations, data management, and system configurations.

Responsibilities

• Provide enterprise-wide support for one or more ERP and business applications, including Dynamics GP, CLM, CRM/DS365, Enterprise Content Management systems (Perceptive/Hyland, SharePoint), UiPath (RPA), Oracle, Workiva, custom-developed in-house applications, and future implemented solutions.
• Provide Tier 2/3 technical support for enterprise applications, including troubleshooting, root cause analysis, incident resolution, and timely follow-up to meet internal customer needs.
• Deliver excellent customer service by developing a strong understanding of the company’s business, responding effectively to internal customers, and following through on commitments.
• Advise, support, and guide users in the effective use of ERP and enterprise applications, including facilitating end-user training as needed.
• Partner with business stakeholders to gather requirements and translate them into system solutions that support operational and business objectives.
• Support system integrations, data flows, software enhancements, third-party products, and process automation initiatives following implementation.
• Assist with monthly, quarterly, and annual system processes to ensure reliable and compliant operations.
• Drive continuous improvement through discovery, development, and optimization of business processes, internal department workflows, and application support services.
• Support SOX compliance through strong end-user support, adherence to IT department standards, and proper documentation and approval processes.
• Perform unit testing and coordinate formal end-user User Acceptance Testing (UAT), regression testing, and release validation to ensure timely and successful completion.
• Develop and maintain documentation including SOPs, process maps, knowledge base articles, and incident records in the department’s tracking system, including monitoring follow-up actions as needed.
• Analyze data trends and system performance to recommend improvements, maximize productivity, and support execution with a high attention to detail.
• Collaborate with cross-functional teams, including IT, HRIS, business stakeholders, and external vendors, to support enterprise applications and related initiatives.
• Perform other projects and duties as assigned.

Benefits

• 401(k) retirement savings plan with a company match of a percentage of employee contributions and profit sharing, where applicable
• Equity opportunities, including participation in company equity stock plans, where applicable
• Medical, dental, and vision insurance with employer contributions toward coverage
• Paid parental leave and company-paid life insurance and short-term and long-term disability (STD/LTD), where eligible
• Wellness programs and resources, including an employee assistance program and well-being initiatives
• Paid time off and company-paid holidays
• Flexible work arrangements, including an allotment of remote workdays per year, depending on the role
• Education assistance and professional development and certification or licensing support, where eligible
• Performance-based bonus or incentive compensation, which may be available depending on the role

What This Job Offers

• Job Type: Full-time
• Career Level: Senior