Senior Finance Technology Manager

City of Richmond•Richmond, VA

8d•Onsite

About The Position

The Senior Finance Technology Manager provides second-level supervision, strategic leadership, and administrative oversight of all major and minor technology systems supporting the Finance Department, including MUNIS and RVAPay. The position manages departmental system operations, oversees troubleshooting and validation processes, directs complex technology initiatives, and ensures alignment with City policies and department goals through effective collaboration with the Department of Information Technology. This role leads multi-functional teams, and ensures secure, reliable, and efficient financial system performance. The incumbent also provides high-level support for Department of Finance projects, backend FOIA data retrieval, and optimization of departmental workflows. This role will serve as department lead on Data Warehouse & Data Analytic initiatives. Provide hands-on support where, and as needed to support department needs. This position is considered an Essential Personnel, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions or inclement weather.

Requirements

Bachelor's degree in computer science or related field
Six years of journey-level professional computer systems experience related to assignment
Two years of supervisory experience
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
Management and supervisory practices
Mathematics
Budgeting
Computer programs such as Microsoft Office Suite (Outlook, Word, etc.), with intermediate to advanced knowledge of Microsoft Excel
Electronic databases and related software applications such as Oracle E Business Suite, EIS reporting, MUNIS, and POSS staffing calendar software
Expense budgets and financial projections
General supervisory and management practices
Process management
Project management
Specific and advanced technical skills in department of focus
Building department of focus's strategic plan such as a roadmap for the next five years
Communicating with various internal and external departments
Creating and understanding data dashboards
Delegating tasks to team members
Developing, implementing, and maintaining programs
Developing reports for all levels of the organizations via multiple applications
Managing the information systems for the department
Managing large scale projects for the department
Presenting to all levels of the organization, effectively and timely
Providing day-to-day supervision for end-user service in department of focus
Overseeing staff who provide a wide range of services
Providing key budgetary projections
Reviewing the status of key technical security items
Displaying leadership skills
Using discretion for crisis management such as defining the crisis, understanding the desired outcomes, and creating action plans to address and resolve the crisis
Interpersonal communication
Oral and written communication
Adapt
Be flexible
Multi-task
Problem solve
Recognize the need for new solutions, then recommend and implement them
Develop positive relationships among team members and motivate teams
Assign and prioritize projects and tasks
Manage key vendor relationships effectively

Responsibilities

Provide second-level supervision over all major and minor technology systems within the Finance Department.
Oversee daily technology operations and direct workflow across multiple functional units.
Provide interpretive decisions regarding technology approaches that support departmental goals and City policies.
Offer contextual guidance and direction to subordinate managers, professional staff, and support personnel.
Manages technology teams and associated personnel functions including training coordination, performance evaluation, and discipline.
Provide administrative oversight of MUNIS, RVAPay, CoreERP, and other core Finance Department systems.
Manage system configurations, upgrades, enhancements, and user access security.
Lead finance-based system tracking, troubleshooting, validation, and issue resolution.
Coordinate backend data support and extraction for Finance-related FOIA responses.
Ensure data accuracy, reliability, and compliance with applicable regulations.
Serve as liaison between Finance and the Department of Information Technology.
Coordinate jointly on technology planning, integration, cybersecurity, infrastructure, and system upgrades.
Recommend standard technology hardware/software for desktop and field deployment.
Oversee implementation of Citywide standards within Finance’s technology environment.
Facilitate cross-departmental meetings, communication efforts, and collaborative problem-solving.
Lead and manage department-wide technology projects from planning through implementation.
Drive initiatives that streamline Finance technology functions and improve operational efficiency.
Oversee vendor relationships, contract and budget compliance.
Prepare, review, and submit departmental reports supporting project status, system performance, and technology needs.
Develop, implement, and monitor policies and procedures related to Finance technology operations.
Facilitate training for staff on Finance systems, new technologies, and upgraded platforms.
Provide support for system users, ensuring issues are prioritized and resolved efficiently.
Oversee correspondence and communication with departmental staff, City leadership, and external partners.
Ensure consistent documentation of processes, system changes, and internal knowledge resources.