Senior Finance Systems Engineer -Zuora system (San Francisco and Bay Area only)

Canva • San Francisco, CA

8h • Hybrid

About The Position

Join the team redefining how the world experiences design. Our flagship office is in Sydney, Australia, but we've made our way from down under, to a hub in San Francisco, which is now home to our US operations. We offer flexibility in how and where you work. We trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals. As the Senior Finance Systems Engineer - Revenue, you will be primarily responsible for the management of our revenue system landscape - facilitating any system updates and changes to support the ongoing revenue reporting and compliance requirements in a hyper-growth environment. At the moment, this role is focused on: Developing a deep understanding of the end-to-end B2B & B2C revenue system landscape and triage all major changes to any of these systems or related integrations. Oversee the ongoing system and process improvement projects across various stakeholders including Revenue Platform Engineering, Finance Data Platform, Business Data Platform and the Finance Revenue Operations teams, as well as external vendors that Canva works with (E.g. Zuora). Stay up-to-date with any changes in the revenue system landscape and assist the Finance team in managing any impacts on the systems or the underlying business logic to financial reporting. Assist the Finance team in implementing ongoing system monitoring controls (SOX & ITGC) and audits to ensure data accuracy, compliance, and adherence to established policies and procedures. Perform investigations related to troubleshooting and technical root cause analysis in collaboration with various stakeholders to provide permanent solutions. Continuously assess system performance and identify areas for improvement, implementing optimisation strategies to enhance efficiency and user experience. Collating and maintaining all relevant documentation throughout the process as required by various teams from advisors, auditors and management.

Requirements

• 5+ years experience in financial systems management with a focus on Billing and Revenue systems
• Hands-on experience with Zuora or equivalent revenue and billing platforms (e.g. SAP, NetSuite, Salesforce Billing, Chargebee), including implementation, configuration, and ongoing administration
• Experience implementing integrations with third-party systems and tools, such as payment gateways, automation platforms, and data warehouses
• Experience providing system administration and support, including troubleshooting technical issues and optimising system performance
• Familiarity with adjacent Finance systems - such as Collections, sales compensation, or general ledger platforms - sufficient to assess cross-system impacts and support integrated delivery
• Proficiency in producing SQL scripts and using data analytical tools to investigate and gather relevant information
• Solid knowledge of revenue recognition principles and applicable accounting standards such as IFRS 15 / ASC 606, along with the ability to translate Finance requirements into technical solutions

Nice To Haves

• Past experience in a public company or SOX environment is highly desirable
• Ability to operate and be successful in high growth B2B and B2C environments, and thrive on problem solving and dealing with ambiguity, willing to get your hands dirty when needed.
• Be comfortable with chaos.
• Excellent communication and interpersonal skills to collaborate effectively with technical and non-technical stakeholders
• Ability to balance attention to detail and managing competing priorities
• Proactive, independent to get work done and collaborative to bring people on the journey.

Responsibilities

• Developing a deep understanding of the end-to-end B2B & B2C revenue system landscape and triage all major changes to any of these systems or related integrations
• Oversee the ongoing system and process improvement projects across various stakeholders including Revenue Platform Engineering, Finance Data Platform, Business Data Platform and the Finance Revenue Operations teams, as well as external vendors that Canva works with (E.g. Zuora)
• Stay up-to-date with any changes in the revenue system landscape and assist the Finance team in managing any impacts on the systems or the underlying business logic to financial reporting
• Assist the Finance team in implementing ongoing system monitoring controls (SOX & ITGC) and audits to ensure data accuracy, compliance, and adherence to established policies and procedures
• Perform investigations related to troubleshooting and technical root cause analysis in collaboration with various stakeholders to provide permanent solutions
• Continuously assess system performance and identify areas for improvement, implementing optimisation strategies to enhance efficiency and user experience
• Collating and maintaining all relevant documentation throughout the process as required by various teams from advisors, auditors and management

Benefits

• Equity packages
• Health benefits plans
• 401(k) retirement plan with company contribution
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed