Senior Finance Manager - Loyalty and Customer Engagement

Expedia Group • Seattle, WA

6d • $155,000 - $217,000

About The Position

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Introduction to team Our Corporate Functions are made up of teams that support Expedia Group, including Employee Communications, Finance, Legal, People Team, Inclusion and Diversity, and Global Social Impact and Sustainability. In 2023, Expedia Group launched One Key in the US market, a single loyalty program across our brands. We are looking for a Senior Finance Manager (TEaL - Traveler Engagement & Loyalty) to join Expedia Group's Finance Function. This role sits within the Traveler Marketing Finance team and plays a key strategic role in Expedia Group's Traveler Division supporting the loyalty program. As a Senior Finance Manager supporting Loyalty and Customer Engagement, you will be a strategic thought partner to the VP of Loyalty. You understand the economics and the accounting of the program inside out and are the representative of the TEaL team to the brands, corporate functions and senior finance leadership. In this role you will:

Requirements

• 7+ years of finance experience with at least 4 years in customer engagement/loyalty space
• Advanced degree such as MBA or MS in Finance, Stats or other analytical fields.
• Solid experience understanding math and statistics
• Grasp of relevant GAAP and understanding the relationship between financial statements (Income Statement, Balance Sheet and Cashflow)
• Ability to utilize Financial Systems such as Hyperion
• Strong business insight and experience in marketing strategy or analytics
• Experience working with complex SQL
• Experienced people leader able to manage geographically diverse teams.

Responsibilities

• Bring your experience and best practices from previously having worked on a complex loyalty program.
• Be the go-to person in TEaL on the loyalty value proposition and comprehensive understanding of the program nuances and economics.
• Help the team achieve KPIs and deep dive on the drivers of success.
• Manage the forecasting and budgeting process for the Loyalty program across the globe.
• Have a thorough understanding of relevant GAAP principles and their implication on program economics.
• Partner with stakeholders on financial modelling for initiatives, program updates and new launches
• Work closely with accounting on month end close accruals to ensure accurate P&L and Balance Sheet reporting
• Partner with analytics to understand the long-term value proposition of loyalty program and work with business to provide program update recommendations to maximize long term value proposition.

Benefits

• full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources
• medical/dental/vision
• paid time off
• Employee Assistance Program
• wellness & travel reimbursement
• travel discounts
• International Airlines Travel Agent (IATAN) membership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level