Senior Field Systems Integration Engineer
About The Position
The Senior Field Systems Integration Engineer owns the on-site systems layer for complex customer installations and go-lives: server setup, network readiness, software installation and configuration, casino system integration, Kubernetes troubleshooting, application and runtime diagnostics, cutover and rollback readiness, post-go-live stabilization, and technical decisions across hardware, software, network, server, client, configuration, and vendor boundaries. This role is hired for complex deployments, parallel go-live capacity, leadership potential, and lead-level support to Field Systems Integration Engineers when complex go-live issues require senior help. Casino experience is strongly preferred but not required; we are screening for regulated hardware-software integration depth, calm decision-making at customer sites, and the ability to turn recurring go-live issues into better deployment tooling, observability, acceptance criteria, runbooks, and engineering feedback. You should be able to work directly with engineering and third-party vendors, produce actionable diagnostic briefs and customer-facing technical risk summaries, and mentor the broader field team without becoming a bottleneck.
Requirements
- 6+ years systems integration or field systems engineering; demonstrably senior IC with complex hardware-software integration depth
- Hands-on server setup, Linux/command-line operation, network readiness, software installation, configuration, deployment tooling, and troubleshooting
- Deep containerized Kubernetes deployment troubleshooting across application logs, runtime diagnostics, cluster health signals, and services built with technologies such as Java and Python; can separate hardware, software, network, server/client, configuration, and vendor failure modes
- Strong on-site technical judgment; makes go/no-go and rollback recommendations under pressure and escalates only when ownership or build quality requires engineering action
- Clear and precise written communication: diagnostic briefs, acceptance test documentation, customer-facing risk summaries, and failure reports must be unambiguous and immediately actionable
- Valid passport and internationally mobile for the United States (US), Macau, and Philippines in Year 1; Las Vegas-based or willing to relocate
- Bachelor's degree in computer science, information systems, networking, engineering, or a related technical field preferred; equivalent senior systems integration, IT infrastructure, military technical, or field engineering experience acceptable
- 6+ years systems integration, field systems engineering, IT infrastructure, or software deployment experience with senior individual contributor ownership
- Deep experience diagnosing complex production issues across Linux servers, Kubernetes/containerized applications, networking, configuration management, third-party vendors, and hardware/software boundaries
- Experience leading acceptance gates, go/no-go and rollback recommendations, technical peer review, post-go-live stabilization, diagnostic documentation, and mentoring or supporting other integration engineers
Nice To Haves
- Casino floor integration experience with casino management system (CMS) interfaces, gaming management system interfaces, and third-party casino vendors
- Prior informal leadership experience; has mentored junior engineers or led a deployment without a formal title
- Nevada Gaming Control Board (NGCB), Gaming Laboratories International (GLI), or Macau gaming regulator (DICJ) protocol familiarity
- Experience with formal acceptance testing, cutover readiness, and rollback criteria as organizational gates; understands what it means to hold a quality bar, not just run a checklist
- Interest in improving deployment tooling, observability, runbooks, and delivery-team operating standards; we screen for this disposition, not just the individual contributor capability
- Advanced or role-relevant certifications in Linux, networking, Kubernetes/container platforms, cloud, security, or automation strongly preferred but not required
Responsibilities
- Server setup, networking, software installation and configuration, third-party casino system integration, log-based troubleshooting, cutover and rollback readiness, post-go-live stabilization, support handoff documentation, and go-live acceptance checks for complex deployments
- Lead complex integration, go/no-go, and rollback recommendations across hardware/software, server/client, network, configuration, and vendor boundaries when site conditions are non-standard
- Parallel deployment capacity: enable two simultaneous NA or Asia-Pacific (APAC) go-live workstreams by independently owning complex site integration work and reducing dependency on a single systems owner
- Technical peer review and support: assist Field Systems Integration Engineers with complex troubleshooting, readiness gate decisions, and customer-site conditions that require senior review
- Demo environment support, complex demo builds for strategic commercial accounts, recurring failure pattern review with engineering, and Year 1 international travel for early APAC go-lives
Benefits
- Medical (HSA)
- Dental
- Vision Insurance
- Employer-provided Group Life Insurance & Long-Term Disability Insurance
- 401k Retirement Plan with Employer Contributions
- Generous Paid Time Off & 15 Paid Holidays
- Discretionary Bonus Plan, based on eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Senior
