Senior Field Service Technician

Xylem•Houston, TX

1d•$26 - $29•Onsite

About The Position

The Senior Field Service Technician is responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role includes proactive system troubleshooting, working with mechanical, electrical, and diesel equipment, conducting preventative maintenance, maintaining parts inventory, and identifying and correcting safety issues involving both Company and customer-owned equipment. This position has direct interaction with customers and may involve work across multiple systems, locations, and customer sites. Water treatment experience is preferred but not required. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Create and maintain a safe working environment and culture within the organization Take care of Company property Demonstrate a high-impact culture through innovation, accountability, and empowerment Function effectively in a team environment Work with minimal supervision Work independently

Requirements

High school diploma or equivalent
2–5 years of technical work experience, including industrial or commercial process water experience
Ability to obtain all required customer clearances, such as TWIC, DISA, etc.
Clean driving record
Electrical, mechanical, diesel, and/or fusion experience depending on business unit
Ability to work without direct supervision
Strong technical knowledge and problem-solving skills
Experience with Microsoft Office and smart devices
Customer service experience
Demonstrated critical thinking and troubleshooting abilities
Ability to synthesize technical information and communicate it clearly
Ability to use customer experiences and technical knowledge to develop solutions and achieve results, including in novel or unexpected situations
Completion of Driver Application for Employment
Motor Vehicle Report (MVR)
Driver Disclosure and Release
Employee Applicant Drug and Alcohol Statement

Nice To Haves

Water treatment experience is preferred but not required.
Work experience preferred
May have industry-specific license(s)

Responsibilities

Initiating and executing field service activities at customer sites in a safe and efficient manner.
Proactive system troubleshooting.
Working with mechanical, electrical, and diesel equipment.
Conducting preventative maintenance.
Maintaining parts inventory.
Identifying and correcting safety issues involving both Company and customer-owned equipment.
Direct interaction with customers.
Work across multiple systems, locations, and customer sites.
Create and maintain a safe working environment and culture within the organization.
Take care of Company property.
Demonstrate a high-impact culture through innovation, accountability, and empowerment.
Function effectively in a team environment.
Work with minimal supervision.
Work independently.