Senior Field Service Technician (Worcester, MA)

Mainspring Energy•Worcester, MA

9d•Onsite

About The Position

Mainspring Energy manufactures fuel-flexible, low-emissions local power solutions. The Senior Field Service Technician joins its growing Field Service team and performs planned and reactive service operations on generators, helping maintain uptime, availability, and performance for deployed units at customer sites in an assigned region. The role is onsite in Worcester, Massachusetts, and requires travel within the assigned service region. Training takes place at the company headquarters in Menlo Park, California. Technicians must be available for rotational on-call shifts according to a written schedule.

Requirements

At least 7 years of experience with mechanical assembly and/or repair.
Experience using precision measuring tools to .001-inch accuracy, including micrometers, bore gauges, and gauge blocks.
Familiarity with torque wrenches and documenting repairs performed.
Ability to stand for long periods, lift up to 50 pounds, and wear required personal protective equipment.
Knowledge of using and maintaining basic tools, including torque wrenches, and understanding torque specifications.
Experience following written and verbal work instructions while onsite.
Excellent communication skills.
Ability to work effectively with others as part of a dynamic team.
Ability to learn quickly; self-motivated and safety-oriented.
Valid driver's license.

Nice To Haves

Assembly experience with automotive, aviation, or heavy equipment, such as HVAC, elevators or lifts, or industrial equipment.
Google Workspace software knowledge.
Class A Commercial Driver's License.

Responsibilities

Mechanically repair and maintain generator components and assemblies in accordance with procedures and build checklists to meet customer requirements.
Collaborate with engineers to fix, repair, and redesign components and assemblies.
Inspect deployed units and document their condition to support debugging and troubleshooting.
Work rotational on-call shifts according to the written schedule to provide service and support to customers.